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Laptop wont recognize internet stick anymore

July 25, 2011 at 16:18:18
Specs: Windows Vista
After doing a windows and an avg upgate on my laptop it no longer will recognize the internet stick that I have. It also will not tether with a cell phone anymore either. Help

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July 25, 2011 at 19:34:51
Try a "restore point" to a time when it worked. If it then works correctly then might try one update at a time to see which is causing it. Then maybe I'd try to discover why it is not working now.

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July 25, 2011 at 20:08:57
Internet stick?

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July 26, 2011 at 21:03:54
THX 1138

"Internet stick?"

It's usually a USB combo modem and wireless networking adapter that connects to the nearest cell phone tower.


Amber Akre

Have you dropped the internet stick since it last worked properly ?

Your internet stick and/or the USB cable to your cell phone may need to be plugged directly into a USB port that's built into the laptop.

Troubleshooting USB device problems
See Response 1:

Your laptop probably needs to be close enough to the nearest cell phone tower in order to get a connection to the internet.

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