Solved Keyboard won't respond at startup.

February 1, 2013 at 10:33:31
Specs: Vista
Had a virus, and anti virus software shredded part of my operating system and drivers. Tried all the recovery options, but the PC states that all backups no longer exist. I have been slowly saving important files, since that part still worked, and intend to install xp over this vista. Now the keyboard won't work. At start up, no mention of what key to get to start from disc any more. Can't get past the password log on.

See More: Keyboard wont respond at startup.

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✔ Best Answer
February 2, 2013 at 10:14:38
OK, Here is what you need to do then.

You have internet on another computer. Download a live version of Linux. The version called Puppy is small and will easily install to a flash drive. Once you have Puppy on a flash drive you can boot to the flash drive and run Puppy right off the flash drive without any installation.

You will need to enter the BIOS (setup) screens at start up and change the boot order so the computer boots to puppy.

Set the boot order as follows: USB flash first, CD second, hard drive third.

You also need to set the hard drive to run in an IDE mode or WinXP can't install to a SATA hard drive without additional drivers. That is the easy method.

Puppy is very similar to Windows so you shouldn't have any problem using it.

Copy all the files you wish to recover to a USB drive or to a CDR or DVDR. All those devices should work in Puppy. After you verify you have actually copied all the needed files by viewing them on another computer you can then begin to install WinXP.

You boot to the WinXP CD by inserting it in the drive and restarting the computer. Watch for a screen hit any key to boot from the CD. Then choose advanced setup when given a choice. You then want to delete ALL partitions and then create one partition using all available space. Then format using NTFS, which is the only choice you will have. Then let WinXP install.

One other thing to note. IF your copy of WinXP does NOT include any service packs you will only see 127GB on the hard drive instead of about 149GB, which is the actual capacity of a 160GB drive. IF that turns out to be the case we can recover the remaining space after you update WinXP.

Below are two links. The first is to Puppy. The second to WinXPSP3 distributable version. If WinXP doesn't want to update then you will need to get SP3 from that link.

You also need some protection. Microsoft security essentials should be fine for your purposes. Get it from the link above. Install security essentials right away. You will need to install Windows Genuine Advantage first. MSoft will walk you through that when you go to update WinXP.

If some hardware doesn't install correctly we can help you with that at that time.

http://www.pendrivelinux.com/puppy-...

http://social.technet.microsoft.com...




#1
February 1, 2013 at 13:09:02
First off, you will not be able to install WinXP over the top of Vista. That is be Microsoft design.

I may be possible to install WinXP on your computer. You will need to install fresh after formatting the partition.

If your computer originally came with a PS/2 keyboard you need to at least temporarily use it to allow keyboard input prior to Windows starting. If that works then try booting into the BIOS (setup) screens and enabling legacy USB support.


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#2
February 1, 2013 at 14:07:32
" I have been slowly saving important files"
Take the hard drive out & slave it to another comp, the recover the files, including your emails & address book.

Tell us what hard drive it is.
Laptop, IDE, Sata etc.


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#3
February 1, 2013 at 20:04:27
It is an emachines vista ET1161-05. AMD Athlon LE-1620 processor, 160GB hard drive, with 2 GB DDR2 memory .

I put the original keyboard in, and after about 6 or 7 hours it suddenly came to life when the mouse was bumped.

Still have the fried hard drive problems, even though I can at least log on.


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Related Solutions

#4
February 1, 2013 at 20:13:55
Thanks for the help.
How do I connect to another computer? I'm kinda new to all this.

I said I was "slowly" saving important files because the computer barely responds. All the drivers are toast, and the device manager apparently no longer exists. Any suggestions are greatly appreciated.


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#5
February 1, 2013 at 21:04:41
"I'm kinda new to all this"
Which probably means you will need a computer savy person to help you.

ET1161-05 specs
http://is.gd/v5NyC0
http://www.newegg.com/Product/Produ...

You have a Sata drive.

slave a sata drive to copy files
http://is.gd/xSLrL5


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#6
February 2, 2013 at 08:13:56
Your hard drive isn't fried if you can log into Windows.

Your #4 response above indicates you have been infected with malware or virus infections.

I suggest you boot into Windows Safe Mode with Networking. Get there either by tapping F8 continuously at start up or watch the screen prompts for other keystroke/s to see boot options.

If the computer is then more responsive download, install and run Malwarebytes and Microsoft Security essentials. Get both by clicking on the links below.

Post back with an update.

http://www.filehippo.com/download_m...

http://www.microsoft.com/security/p...

If your logic for installing WinXP is because you have a CD and key then I guess that would be OK. Your other option is to contact emachines and get a recovery set.

How do you know the recovery partition is gone.? Highly unusual for a virus to attack that partition.


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#7
February 2, 2013 at 09:05:22
Thanks.
In response to #6, I want to replace w/ XP because I have the disks and key, and XP works w/ my kid's software- but vista doesn't. That computer will be for the kids, while the main family computer will be upgraded.

I tried running a system restoration, but it did not work. It basically said the files I was trying to access did not exist.

How do I install w/o Internet capability? I don't know what to do when auto run will not work, after putting in a cd.


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#8
February 2, 2013 at 10:14:38
✔ Best Answer
OK, Here is what you need to do then.

You have internet on another computer. Download a live version of Linux. The version called Puppy is small and will easily install to a flash drive. Once you have Puppy on a flash drive you can boot to the flash drive and run Puppy right off the flash drive without any installation.

You will need to enter the BIOS (setup) screens at start up and change the boot order so the computer boots to puppy.

Set the boot order as follows: USB flash first, CD second, hard drive third.

You also need to set the hard drive to run in an IDE mode or WinXP can't install to a SATA hard drive without additional drivers. That is the easy method.

Puppy is very similar to Windows so you shouldn't have any problem using it.

Copy all the files you wish to recover to a USB drive or to a CDR or DVDR. All those devices should work in Puppy. After you verify you have actually copied all the needed files by viewing them on another computer you can then begin to install WinXP.

You boot to the WinXP CD by inserting it in the drive and restarting the computer. Watch for a screen hit any key to boot from the CD. Then choose advanced setup when given a choice. You then want to delete ALL partitions and then create one partition using all available space. Then format using NTFS, which is the only choice you will have. Then let WinXP install.

One other thing to note. IF your copy of WinXP does NOT include any service packs you will only see 127GB on the hard drive instead of about 149GB, which is the actual capacity of a 160GB drive. IF that turns out to be the case we can recover the remaining space after you update WinXP.

Below are two links. The first is to Puppy. The second to WinXPSP3 distributable version. If WinXP doesn't want to update then you will need to get SP3 from that link.

You also need some protection. Microsoft security essentials should be fine for your purposes. Get it from the link above. Install security essentials right away. You will need to install Windows Genuine Advantage first. MSoft will walk you through that when you go to update WinXP.

If some hardware doesn't install correctly we can help you with that at that time.

http://www.pendrivelinux.com/puppy-...

http://social.technet.microsoft.com...



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#9
February 2, 2013 at 11:33:00
Thank you, thank you, thank you!!!!

I will print this out, and follow step, by step. I may not be good w/ computers, but I am teachable.

You have just saved me weeks of slowly retrieving files.


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#10
February 2, 2013 at 13:59:58
If you get stuck don't hesitate to ask for additional help. There are many knowledgeable folks here. Been a while since I installed WinXP but I think I gave acurate instructions. The main thing is that you must format in order to install the older OS. And I instructed you to delete the partitions because the restore partition is probably still there.

If you want to bother with it, you can go to the emachines site and read how to create the restore set. You may still be able to make a set, if you never did.

Then you would have the option of restoring the computer back to factory state if desired.

The normal sequence to make those disks is from the boot you need to hit certain keystrokes. Because Vista is trashed there may not be a path to the restore partition while in Vista. Doesn't mean it isn't still there.

See the link below for help with making the restore disks.

http://www.fixya.com/support/t11943...


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#11
February 2, 2013 at 17:21:07
Thanks. You have been a great help.

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#12
February 2, 2013 at 20:33:13
Glad to help you.

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