java download crash chrome

January 5, 2015 at 16:12:07
Specs: Windows Vista
just downloaded java now my google chrome crashes everytime i try to open it comes up with look on line for solution but then does not let you open anything

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January 5, 2015 at 16:42:57
Here are the first 2 steps, there will be more steps needed after I see the results of these logs.

Run them in this order.

Step 1: Run AdwCleaner
Author's site
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 2: Run Junkware Removal Tool
Download Junkware Removal Tool onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.

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January 5, 2015 at 16:51:08
i dont think i need to do alll that iv just got it back from the computer shop and its had allot of new bits so its like a new computer again and it the first thing i have done

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January 5, 2015 at 16:53:46
Why did you install Java? most people do not need it.

Give me the link you downloaded it from.

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Related Solutions

January 6, 2015 at 13:16:23
If you don't want to follow any advice, then why bother posting for help? Take your computer back to the repair shop & pay them instead.

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