It turns off by it self

Sony / Vgn-fw351j
August 27, 2009 at 08:14:27
Specs: Windows Vista
Hi ppl, any one plz help me. I have a sony VAIO, and a wireless mouse, when ever i want to unplugg the mouse, the computer shuts off by it self, it shows a blue screan and white tex, some one plz help me.

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#1
August 27, 2009 at 10:29:22
Most obvious solution is to shut down the laptop first. Anyway, it always do this? What mouse?

And to verify, this is your Vaio?

http://esupport.sony.com/US/perl/mo...

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#2
August 27, 2009 at 12:02:13
What is the service pack level of your Vista ?

If none, install SP1 and then SP2 and see if this helps.

Regards

SuatCINI


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#3
August 29, 2009 at 07:51:34
well it doesn't always to that, when i first got the mouse it's fine, but just these couple of days it started doing that every time i unplugg, i alwasy leave the laptop to sleep when i'm done using it, cause if i turn on the laptop, it takes too long for all those thing to come up and it takes about 10 minutes before i can use the laptop, and the Vaio u have on the page is what i have.
i think i have service pack 3 for vista, i'm not sure.

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Related Solutions

#4
August 29, 2009 at 10:06:59
Service Pack level of Vista is 2, SP2. You can easily check it. Right-click Computer in Start Menu and click Properties. There you have what service pack is installed.

Service packs, in simplest terms, cure problems that may arise due to software programmers errors and relieve incompatibilities that may appear due to new hardware that are manufactured after the OS release.

Therefore, it is highly recommended that you install service packs.

Regards

SuatCINI


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