Is disc error occurred a software or hardware

Gateway P-7805u notebook
March 10, 2011 at 09:35:54
Specs: Windows Vista
I ran the recovery discs for my laptop. Now I get the error message "a disc read error occurred" . Press Ctrl + Alt+ Del. but it keeps going back to the same screen.

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#1
March 10, 2011 at 10:21:49
It sounds like the hard drive is dead or dying. You'll have to try to get the recovery partition off the old drive using imaging software or install from scratch with an xp disk on a new hard disk.

Sorry......see it says vista...switch the last line to install from scratch with vista disk on new hard disk.


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