|You need some software and other best practices to help protect your system. I only meant that as a trouble shooting test. |
A software un-install may or may not remove completely. I usually try a un-install and then do a restore point. A restore point would return the registry but leave the files.
Consider some other free or for pay antivirus and antimalware program. I use security essentials and a good host file and block ports at router and use limited user accounts.
Why did it take me over a year to phone in a problem to ATT?