Im locked out

Dell Inspiron 1720 notebook
October 30, 2009 at 09:16:56
Specs: Windows vista
I bought a dell inspiron 1720, and it keeps asking me for a system password, ive contacted dell but they were no use, my service tag # is bl84bd1......... any help?

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#1
October 30, 2009 at 19:59:50

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#2
October 31, 2009 at 09:38:13
Pawn shop

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#3
October 31, 2009 at 10:05:25
well unless Dell can help you the PC might be toast. When someone puts in a bios password it's near to impossible to unlock it. Google around for bios passwords and you might find one that will work.
You will first have to google for the specs and then go from there. If not, you may as well return it to the pawn shop.
Good Luck

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Related Solutions

#4
November 1, 2009 at 03:35:38
yes 3 ways to sort out this problem easy

1. Download ERD Commader for vista and reset the password to blank from cmd I will give you the commands if you choose this option

2. Switch off all power remove the back of the computer off and locate to the camos battery a thin battary on the mother board and then remove that for 5 mins put the cmos battary back in and you are done no passwords requird and bios set back to default.

3. log on to the user that has admin privliges then load cmd and right click run as asministrator and I will send you the command to reset it Good Luck


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#5
November 1, 2009 at 09:39:19
IM CONFUSED, WERE THE RAM IS LOCATED THERE IS A WATCH SIZE BATTERY COVERD IN BLUE LIKE FILM, IS THAT THE CMOS BATTERY?

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#6
November 1, 2009 at 10:26:43
1. Download ERD Commader for vista and reset the password to blank from cmd I will give you the commands if you choose this option
Are these secrecy commands?

2. Switch off all power remove the back of the computer off and locate to the camos battery a thin battary on the mother board and then remove that for 5 mins put the cmos battary back in and you are done no passwords requird and bios set back to default.

That puzzles me, as it is a laptop...hmmmm.

3. log on to the user that has admin privliges then load cmd and right click run as asministrator and I will send you the command to reset it
I'm still wondering on the secrecy of the commands??

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#7
November 1, 2009 at 10:36:40
I JUST GOT OFF THE PHONE WITH THE PAWN SHOP, AND THEY SAID WHEN A LAPTOP SITS AROUND FOR LONGER THAN 6 MONTHS. THAT DELL LOCKS THE LAPTOP WITH A SYSTEM PASSWORD, AND THE ONLY WAY TO RETRIEVE A PASSWORD IS TO CONFIRM OWNERSHIP," I HAVE ALREADY DONE THAT" AND DELL HAS YET TO CONTACT ME WITH ANY INFO, 3 WKS AGO FROM TODAY?

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#8
November 1, 2009 at 10:55:38
I would return the laptop for a refund if it was me.
I have never hrd of Dell locking a laptop after 6 months of being idle.

By the way, when you post in all CAPS it sounds like you are shouting.

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#9
November 1, 2009 at 12:32:22
JBseal

I am with XPUser4Real. None of your suggestions will work. Perhaps you need to learn how Laptops differ from desktops.

havoc

I also suggest you return the laptop to the pawnshop. It is most likely stolen. Depending on the age of the unit you MIGHT be able to replace the hard drive and it may boot. Even if that works you will need to buy a copy of Windows.

The explanation from the pawnshop is bull.


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#10
November 1, 2009 at 12:49:53
I have a unused cd of xp, and i have an extra 80 gig hdd,

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#11
November 1, 2009 at 15:11:13
Did you get that laptop for nothing? Those items are worth something. Probably $100/150. Depending on the size of the drive and the version of XP.

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#12
November 1, 2009 at 15:25:57
i paid 250 for the laptop, and i purchased xp "sp3" and the 80 gig hard drive before i even had this laptop

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#13
November 1, 2009 at 15:43:57
You said you contacted Dell and they were of no use. What did they tell you it would take? Also, did you give them the service tag number to see if it was reported as stolen?

See, my thinking is this. If the pawn shop thought they were buying from the legal owner they would get any passwords needed. The laptop is worth more if the OS and drive are usable.

One other thing to mention. Some drivers for WinXP may not be available.

Googling for that model shows companies selling that model refurbished for $420/450. Model came with Vista pre-installed on a 160GB hard drive.

I still recommend returning it.


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