i was trying to reinstall windows vista on

October 11, 2011 at 11:03:20
Specs: Windows 7
dell laptop when system could not restore. Now, there reinstallation did not complete due to an error "the computer restarted unexpectedly or encountered an unexpected error. windows installation cannot proceed. to install windows, click ok to restart the computer, and then restart the installation". but my system has refused to boot after this error. pls. help.

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October 11, 2011 at 19:05:08
Sounds like defective hardware of some kind, possibly a defective ram module or bad hard drive. You can download memtest86 make a bootable cd, boot to the cd on start up and test the memory. To test the hard drive you download the iso file from the manufacturer(Western Digital, Seagate ets)of the hard drive make the cd and test it to make sure that is not the issue.

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