I can't use my mobile remote control on HP

November 25, 2009 at 07:01:28
Specs: Windows XP
Hello everyone,

I hope I could find an anwer or help about this matter. Well 2 weeks ago i bought my laptop hp dv3510nr but I didn't check the mobile remote control that comes with the laptop in the beggining because I didn't need it. Then 3 days ago I had a presentation and wanted to use the remote control but it didn't work so I thoguht it was the batteries maybe but they should've to be new, so one friend who has an hp also tried my remote control is his laptop and it worked fine but not with mine. That's when I realized that it wasn't the remote control but the Laptop, so I tried to look for the drivers for the IR and I looked in Control Panel and in the Device manager and everything seemed to be fine, so I download some drivers from hp website just in case, and istalled, but It still doesn't work.

I'd like to know how can fix this problem, because I'm from southamerica and I don't think that they will change my motherboard or laptop as I see HP did in other similar cases.

Thanks in advance,

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November 27, 2009 at 14:40:19
if the laptop is just 2 weeks old I would call their tech support and let them sort out the problem.

Some HELP in posting on Computing.net plus free progs and instructions Cheers

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