i cannot install Norton 360 v6 on my PC

August 5, 2012 at 02:20:57
Specs: Windows XP
I cannot install my Norton 360 v6 to my second PC

See More: i cannot install Norton 360 v6 on my PC

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#1
August 5, 2012 at 04:38:54
You need to give more information otherwise you will get pointless replies like:

Have you turned on the computer?

Have you inserted the disk?

Have you bought the software? etc. etc.

You need to at least tell us what point is the installation failing? Have you already installed it on one PC? Is the licence for more than one computer? Why are you posting in the 'Vista' forum when you state you specs as being 'XP'? Is it a disk or a download? Do you already have another security program installed?

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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#2
September 7, 2012 at 16:51:39
The Norton 360 won't install on my computer either. Yes, I turned on the computer and inserted the disk. However, it says that the product is not compatible with my computer's operating system. Then it listed that it works with Windows Vista, Windows 7... etc. I don't get why it isn't compatible since I have Windows Vista... I had Norton Internet Security installed previously.. I don't know what to now, I don't know if I can return the product...

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#3
September 7, 2012 at 23:46:59
You should really start your own thread, but as the OP never bothered to post back it doesn't really matter in this case.

Try contacting Norton support first - once you go through the initial few pages you get to an on-line chat system that works quite well.

http://us.norton.com/support/

http://uk.norton.com/support/

If you want to try your own fix then download the trial version of your software from HERE to see if it installs. You should then be able to use the key on your packaging to activate it as normal.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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