I Cannot Delete MP4 or MPEG4 Files from Vista Folders

January 8, 2012 at 15:50:00
Specs: Windows Vista Home Premium SP2, Intel T2310 1.46GHz; 2 Gbyte RAM
I am trying to get an answer regarding MP4 files that won't delete in Vista from Microsoft. Many similar threads on http://www.computing.net/askquestion/ have been locked off so I cannot reply. More details on the microsoft post below.

Don't forget to click on the 'Me To' icon when you read the post below and maybe they will answer / fix it ....

See

http://answers.microsoft.com/en-us/...


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#1
January 8, 2012 at 15:54:52
Unfortunately your links gave little or no information.

Have you tried "Move on boot" program or similar?

Another way is to delete them using a Live Linux CD (such as Puppy Linux).

Always pop back and let us know the outcome - thanks


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#2
January 8, 2012 at 16:21:42
Can you elaborate on “…your links gave little or no information…” – did the link get you to the post on Microsoft ‘ask questions’ ?

if not, try this (1) http://answers.microsoft.com (2) use the search form for “I Cannot Delete MP4 nor MPEG4 Files When Viewing Details Pane In Vista Folders”.

I think you will find the post quite comprehensive. Let me know if you can’t find the post.


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#3
January 8, 2012 at 16:47:54
Oh, I see. I assumed they would be links to actual posts not question screens. Unfortunately my spare time is limited so I prefer not to go that way.

Have you already tried the suggestions I gave in #1?

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
January 8, 2012 at 18:15:29
Unfortunately my spare time is also limited. i'll not go off on even more tangents. Those who follow my suggested links may find suggestions (in the real post) such as 'leave details, previews, large icons off' as usefull. more information in the links I have given in my posts above. Even more usefull is a multitude of 'me to' votes which just may prompt a fix from microsoft in the underlying problem or a considered, thoroughly investigated and corroborated reason for the problem.

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#5
January 8, 2012 at 18:44:32
So, is the object to get an answer from MS rather than deleting the files yourself?
If so then good luck with your crusade but I doubt anyone here will join because we'd be doing it day and night on all topics.

If you want to find a way to delete the files then we can try to help. I've never been defeated yet and other helpers might join this thread.

If you mean that you are always getting this happening, then I accept it is a totally different ball game, although someone here might still know a way around it. I've never run into it on my Vista.

Always pop back and let us know the outcome - thanks


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#6
January 9, 2012 at 00:31:33
Have you tried in Safe Mode, logged in as Administrator ??

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#7
January 9, 2012 at 04:35:41
Thanks for pointing out the ommission in my post on the Microsoft web site. Yes. My login was always as an administrator both in Safe mode and in Normal mode. I think an important point is the effect of displaying the details pane (Organise->Layout->Details Pane), or otherwise displaying the icons e.g. Large Icons, Preview Pane etc (Organise->Layout->Preview Pane), as stated in my post on the Microsoft web site (see above).

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