Solved Hyper link not opening on a forwarded email

December 8, 2014 at 12:48:18
Specs: Windows Vista
If I recieve an email with a(blue hyperlink) I can open it ok. But when I try to forward this the hyperlink will not open on the forwarded email. Any ideas guys?

See More: Hyper link not opening on a forwarded email

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✔ Best Answer
December 10, 2014 at 14:03:24
Re my #5
What happens if you send a brand new email with a link. Does that work with your recipients?

Normally I would say there is no real reason why you need to change to WLM. However, by chance, doing so might happen to fix your issue. It cured a problem when we had a Vista laptop (unread emails were not getting marked as such).

So, I'm tempted to so "go for it" because email issues can often be tricky to fix. There is some useful information here (which might turn you on or off):
http://answers.microsoft.com/en-us/...

Always pop back and let us know the outcome - thanks

message edited by Derek



#1
December 8, 2014 at 15:32:32
"Any ideas guys?"
What email client?

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#2
December 8, 2014 at 22:40:31
Try forwarding it to yourself and see if the hyperlink works. If it opens OK the problem is likely a setting in the email of the person you're forwarding it to.

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#3
December 9, 2014 at 12:04:41
HI DAVEINCAPS, many thanks for your reply and help.
I can recieve an email with a hyperlink and It will open ok.
I can send this to myself (as you suggest) and still opens but...........
if I now try to forward this email to multiple other users the link is now dead.
Weird?
Ian.H

message edited by ihsc24909


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Related Solutions

#4
December 9, 2014 at 12:07:50
Hi Johnw,
nice to catch up with you again, the email I use is "windows mail"
Thanks johnw

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#5
December 9, 2014 at 14:51:11
I'll assume you mean Windows Live Mail because the old Windows Mail is not used much these days.

I tend to agree with this article:
https://askleo.com/why-cant-people-...

In other words if you can click the links and they open then most likely the problem is at the recipients end. It might be interesting to know what happens with recipients if you create a brand new email with a link in it.

Always pop back and let us know the outcome - thanks


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#6
December 9, 2014 at 14:53:23
Thanks for remembering me Ian in freezing UK.

"if I now try to forward this email to multiple other users the link is now dead"
Which probably means it is a setting in your comp.

What is listed in your E-mail: <--------- Email clients
http://is.gd/LoPyz2

message edited by Johnw


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#7
December 9, 2014 at 14:59:50
Between us, we should be able to sort this out Derek, we have approached it in different directions, being Vista, I am working on it being Windows Mail.

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#8
December 9, 2014 at 15:17:16
Yep, fine John (we probably overlapped anyhow). Maybe it was Windows Mail, although many Vista users updated to WLM.

ihsc24909
I should have asked, did this problem just come along out of the blue or has it always been the case?

Also, does it happen with every recipient or do the forwarded links work for some?

Sorry about all the questions but one way or another the answers should help us.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#9
December 9, 2014 at 15:28:42
Whew, that was a lot of editing.

"Maybe it was Windows Mail, although many Vista users updated to WLM"
Yep, I realize that, I took him at his word.

Now to see if Ian keeps your hours, somehow I get the feeling he is all tucked up.


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#10
December 9, 2014 at 15:49:59
Make sure ALL your Regional and Language Options settings are Ok. They will be something similar to this, the main point being, you should have at least 3 places to make sure you have your country displayed.
How do I change the system locale so I can use my language of choice?
http://windows.microsoft.com/en-gb/...
http://moosenose.com/Enabling%20Int...
http://java.com/en/download/help/lo...
http://www.lipikaar.com/unicode-and...

Screen 4: 2 instances of UK or whatever your area is.

Screen 5: 2 instances of UK or whatever your area is.

Scroll down to > Changing Language for non-Unicode Programs
Advanced > 2 instances of UK or whatever your area is ( may only have 1 available )


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#11
December 10, 2014 at 12:05:33
Hi John Derek and DAVEINCAPS, I hope this is ok for you all sending this 3 ways, if not please let me know. Also sorry for late reply, its Birthdays and Christmas shopping time, anyway:

What I am using for my email is def "Windows Mail" so far I have no knowledge of WLM, will google and see what its about would you recomend it upgrading to it?

Let me explain further as maybe I am not making myself too clear:

If I get an email with a hyperlink to open something else, it works for me, but...
If I then try to forward on this email to various recipients the link has died (on the one I intend to forward) I cannot even open this link on the copied (forwarded email) I always have to add a note asking to paste this link to there browser, its just an annoying thing.

John the Region and Location is ok...I think " Current Format English " and "Current Location is United Kingdom"

It is not something that has just happened, its been with me for quite a while, how long, long time? But I am sure it used to work!
Hope this is ok for you guys and please just ask away, many thanks

message edited by ihsc24909


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#12
December 10, 2014 at 13:51:21
Ian, you didn't reply to my post #6

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#13
December 10, 2014 at 14:03:24
✔ Best Answer
Re my #5
What happens if you send a brand new email with a link. Does that work with your recipients?

Normally I would say there is no real reason why you need to change to WLM. However, by chance, doing so might happen to fix your issue. It cured a problem when we had a Vista laptop (unread emails were not getting marked as such).

So, I'm tempted to so "go for it" because email issues can often be tricky to fix. There is some useful information here (which might turn you on or off):
http://answers.microsoft.com/en-us/...

Always pop back and let us know the outcome - thanks

message edited by Derek


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#14
December 10, 2014 at 15:19:57
Thanks Derek, I am going to give some thought to that but will be back in touch.
I am away tomorrow so will probably be the weekend..

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#15
December 10, 2014 at 15:23:43
John will have a look at missed post #6. I am away tomorrow "Thursday and Friday" so will probably be the week end.

On another issue, I have often wondered how you were after the trauma you and your family suffered. I hope things have eased a little for you.


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#16
December 10, 2014 at 15:56:29
I will be heading south this weekend Ian, just overnight for a birthday.

Lots of ongoing issues to deal with, family is strong & trying to move on. We all know that you have to, otherwise you destroy yourself.


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#17
December 15, 2014 at 13:26:59
I am hoping the answer to your (if I am understanding) #6 is "Windows Mail"
I had a look at http://is.gd/LoPyz2 and I see it says outlook express.
If I look at tools > internet options > programs > set programs”,
there is no mention of "outlook express" only Windows mail, Windows mail news,
Windows contacts. Should I have Outlook express?

I will hear from you at some point "No hurry" and as always grateful


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#18
December 15, 2014 at 13:31:54
Yes, I think the link at #6 was an error - it does refer to Outlook Express which is a very old program that you don't need. This has similar connotations but for WM:
https://umg.uservoice.com/knowledge...

Always pop back and let us know the outcome - thanks

message edited by Derek


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#19
December 15, 2014 at 14:05:44
Thanks for that Derek, I was kind of surprised about O.E. But I will have a look at https://umg.uservoice.com/knowledge... you suggested) tomorrow with a clear head it does look interesting, I will get back to you and let you know of any results.

Thanks again, Ian.H


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#20
December 15, 2014 at 14:23:59
Ian, if Derek's link doesn't sort the problem out, go to my post #6

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