|I had an auto dl from windows, and hit "restart" when the prompt came up. I walked away, and when I returned, I saw a black screen with "no operating system found", or words to that effect. It went into system restore when I rebooted, or turned off &back on, and after system restore (all 100 times so far!) it says the following: "Load Key failed error 999 (STHIVE=0)". |
I am somewhat computer literate, but this is way beyond my knowledge. No classes or educ in computer repair, other than knowing how to reformat with a disk. I have no disk. If I did it got lost in one of the 3 moves since purchase of this laptop.
The hard drive (I think - whatever is underneath, left, back) was making horrid noises for a couple of months before. I had no $$ to get adequate back up device, much less putting it in somewhere for repair.
I am at the BIOS screen, but am clueless. It says press F10 for setup, but F10 does nothing. I have a back up & recovery disk in the drive from when I first backed up the computer after purchase, but I don't know how to get it to read this.
Also...last nite the HP Recovery started. It was weird, because had just gone to the site looking for help on another computer/my desktop, and then when I tried again to turn off & on, that is what came up. It's results were the same=no disk.
I have downloaded two disk repair programs on CD's, but don't have any idea how reliable, just rated high in CNET. Should I try these??
Any "step-by-step" help would be appreciated!!