Hp M8300F models have failing motherboards

February 16, 2011 at 10:22:11
Specs: Vista Home, AMD Athlon 64X2
After 2 years My hp M8300F computer started having a variety of problems; intermitant restarts, failure to boot, freezing screen with no mouse or keyboard control, etc. I find there are amny others with exactly the same problems which turn out to be caused by defective motherboards. 9 MBD-Nettle2-GL8E ) MCP 61pm-hm, HP Part number KE620-69001 ! I have spoken to hp and they refuse to admit there is a problem, and will do nothing but to tell me the board is not orderable and offer to have me ship the whole computer back and fix it for 300.00 (well, 299.00) ! I asked for a Motherboard exchange at their expense and no dice! We need to band together and see that they do a recall on these KNOWN Defective Motherboards and take care of their customers and their reputations! What can be done!

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March 31, 2011 at 12:45:23
I too have a M8300f with mobo failure

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April 9, 2011 at 05:46:15
I have (4) hp pavilion m8300f and I have swollen capacitors on all 4 motherboard.

I finally found some information pointing me to look at the capacitors - round ones on the motherboard with an X on top. The tops will be expanded and pushed up on certain of these capacitors.

I did not notice them until the problem was pointed out to me.

The first one acted up by freezing, random reboots and blue screens.

I read forums and tried MANY different fixed, none of which worked.

The last one, I just put into service and on the first boot gave me NO VIDEO. It gave me a repeating beep code- one short beep + long beep.

It sure looks like enough evidence exists to show that this motherboard should have been replaced for free.

I have one motherboard ordered and will replace one of the units so see if it will get it operational again.

John Wilson

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April 9, 2011 at 06:24:54
I had a long discussion with support with regarding the issue and all they would do was offer me an refurb computer for about 300.00 dollars. I got on Ebay and ordered a new motherboard for 69.00 dollars and the computer is working like brand new! In researching the matter, I find that a very high percentage of these same model HP's all have the issue! About 2 - 21/2 years they are displaying all kinds of issues because of the board problem and it is my opinion they should have been recalled and repaired for free! The least HP should have done is supply new boards to replace these defective ones!

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Related Solutions

July 28, 2011 at 08:22:00
i had the same problem with my motherboard on the same system i found a new motherboard on newegg.com that you can use all the hardware from the old motherboard (cpu, ram, addon cards, hard drives, dvd drive) and it costs only 39.99 with 2.99 shipping hope this helps you


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August 24, 2011 at 08:03:33
Same problem here. Geek Squad confirmed swollen capacitors (at least 8). Wont catch me buying an HP again! Ever!

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