HP active support library failed

Hewlett-packard / Dv6810us
March 7, 2010 at 16:44:51
Specs: Windows vista Home Premium (service pack 1), 3.00g 32 bit
I have tried numerous times to install the updates to hp active support library. everytime I do so, it goes throught the whole download process then I get a box that says. HP active support library---------------installation failed. Is there anything I can do to fix this. thanks in advance for your help. bev

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March 9, 2010 at 17:47:22
Isn't this a question for HP support?

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