HP 4622 will print from computer but not make a copy

October 12, 2014 at 10:05:32
Specs: Windows Vista
Screen on printer says Now copying page 1/1 but is stuck there. Have reloaded software, turned off and on. Works fine when printing from computer, simply will not copy

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October 12, 2014 at 15:57:04
Uninstall the printer as per your manual, then use both of these. Then reinstall the printer.

Run both of these, in this order.
Run Wise Disk Cleaner ( Run the 1st three tabs, left to right. I use default settings, leave boxes that are unchecked, unchecked ) Reboot when finished.

Run Wise Registry Cleaner ( Only use Registry Cleaner & with default settings. Don't use System Tuneup, that is for Experts, you really have to know what you are doing ) Reboot when finished.

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October 15, 2014 at 13:19:41
Are you pressing the copy button on the front of the printer or using the printer control software on your computer?

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