How to win email to log on via cable connect, not dial up

Asus / V3228au
June 17, 2015 at 16:45:39
Specs: Windows Vista home premium, intel core2 duo/2047ram
It worked ok until I put in a games card. I may have done something then to upset it in Windows mail. It downloads mail ok but can't send any as it always will only try to connect via dial up and not via other system via cable. Have installed and ethernet controller as required. It also mentioned ethernet adaptor. not sure what this is.

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#1
June 18, 2015 at 13:04:09
Go to Control Panel > Internet Options > "Connections" tab > "Lan Settings" button.

Try with and without check mark in "Automatically detect settings". Leave anything else in the Window unchecked.

Also see if any errors are showing in "Device Manager > Networks".

An Ethernet Adapter is a piece of hardware which you need to have in order to cable connect. We need the exact message you are getting in relation to that.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
June 19, 2015 at 22:31:28
Dear Derek,
Hope this goes via another system as my email still won't send anything. I have aleady tried all the things suggested several times. On the lan page everything is blank and when I could, I engaged never dial up as well. The only message I get related to any of this is during boot up, it says "check cable status", but everything else is working well. Somehow, I need to get it to stop logging on via dial up and only use the broadband connection. Don't know how to check the cable status,but it works fine.
Regards,
Ken

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#3
June 20, 2015 at 08:01:31
"Hope this goes via another system"
Both use the internet but getting on here goes via your browser (Internet Explorer or whatever you use) as does searches and accessing websites.

Windows Mail is a local email program which uses its own access arrangements.

Go to "Control Panel > Network and Sharing Center > Change adapter settings" and let us know what network devices are showing - what you need is Ethernet. If you right click any of them and they say "Enable" at the top of the list this means they are disabled - the word Enable is what happens when you click on it.

Also go to Device Manager and see if there are any errors showing under Networks.

If you get an error message when you try to send email, let us know exactly what it says.

Always pop back and let us know the outcome - thanks

message edited by Derek


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