how to factory restore

December 20, 2014 at 09:27:07
Specs: Windows 7
the message that comes up is "The user profile service service failed the login. User profile cannot be loaded"

See More: how to factory restore

Report •


#1
December 20, 2014 at 10:16:00
Tricky because we don't even know if this is a PC or laptop. Please provide the computer make and model number.

Always pop back and let us know the outcome - thanks


Report •

#2
December 20, 2014 at 12:45:34
And also check to see if you can at least get into Safe-Mode OK (or not...)

Report •

#3
December 21, 2014 at 06:09:47
Doing a factory restore will most likely mean you will lose all your personal files & programs - are you OK with that? Do you have backup copies? Fixing the problem would be a better option.

http://community.spiceworks.com/how...


Report •

Related Solutions

#4
December 21, 2014 at 08:08:41
Following on from riider's suggestion...

If you boot up with a Linux dvd you can usually access the hard drive and safely copy "all" your personal stuff to external storage. Typically this is to dvd but an external hard drive is equally viable (and if possible wise to use both). Having done that you can then more easily and safely set about recovering the system to a working state; and riider's link does suggest an option or three that may do it...

You can download a free ISO for Ubuntu here:

Ubuntu.com

Save it burn to a dvd; boot up with the dvd. If the system boots OK with that Linux dvd then it more or less confirms the actual kit is OK, and the problem as exists is within the current installed (Windows) OS.


Report •

#5
December 21, 2014 at 08:20:05
Just guessing but I think this one is a Windows issue - difficult to see what in hardware could be causing it. However using a Live Linux CD will help prove the point (either way) which makes for very useful diagnostic information.

Always pop back and let us know the outcome - thanks


Report •

#6
December 21, 2014 at 09:13:52
Agree it reads as a Windows issue; but at least the Linux disk boot up would allow a safe way to access and safeguard all that "precious stuff" that invariably isn't also saved elsewhere..

Report •

#7
December 21, 2014 at 09:25:44
Most of the time the corrupt profile is quickly fixed with a few tweaks in the registry. You need access to safe mode, or safemode with command prompt. It does not always fix the problem, but I find it works in most cases. Here is a good explanation on how...

http://www.sysprobs.com/fix-tempora...

To err is human but to really screw things up, you need a computer!


Report •

#8
December 21, 2014 at 10:50:55
trvlr

Err...yes, I probably fast read over the backup aspect, certainly a good idea. Even a soft restore can backfire.

Always pop back and let us know the outcome - thanks


Report •

Ask Question