How can i fix my laptop?

March 16, 2011 at 06:21:49
Specs: Windows vista
I start up my laptop then I need to put in my user profile password. When i put in my password the screen says "The User Profile Service service failed the logon.User profile cannot be loaded." And the only thing i can press is ok, it doens'nt give me any other option but "ok" and the restart, shut down, sleep, hibernate, etc button. When i put in a wrong password it just says that the password is incorrect. I really need help!!!

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March 16, 2011 at 06:30:16
Sounds like you may have a corrupt profile.

Try starting in safe mode - keep tapping F8 key after booting machine before windows starts to get safe mode menu. Vista usually allows you in in safe mode with corrupt profile. If it does, create a new administrator level user, reboot and log into that. You'll need to copy your stuff out of old profile (under C:\users).

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