Help - Vista Invalidated

Microsoft Windows vista home premium w/s...
September 30, 2009 at 19:56:10
Specs: Windows Vista Home
Today my computer said that there was an inappropriate access of my system and that I had to re-activate Windows. That was 8 hours ago. I have been on both Microsofts and Emachines help lines. I even paid for an hour of support at $59. All to no avail. I still have a computer that says my product ID key code is invalid and I cannot access my computer. The support people just say reload the system (and loose everything not backed up which is just about everything as I have only had the system a few months). Any suggestions. Would buying the op system work? My Vista came with machine but I need some of the files on the machine and am pretty desperate as I have a job that I need to get done.

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#1
October 11, 2009 at 09:40:38
... you could try Ubuntu free make a CD with the "iso" download which is bootable. When you boot-up (do not install) with it you should be able to navigate to your Vista files and burn them to dvd/cd or copy them to another device like a usb stick.

... if you had activated before you should'nt have to go through the motions again

... did support not suggest that you try tapping <F8> key @ bootup select "Repair" then try System Restore (< click) by going "back" in time before the event. Try it!

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... Posting is provided "AS IS" with no warranties
http://img515.imageshack.us/img515/...
Grrrr... ....more


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#2
October 11, 2009 at 13:12:36
I find what you went through so far regarding this issue somewhat hard to believe. AFAIK, the number to call for your activation issue is 1-866-740-1256 & there's no fee associated with the support.

Windows 7 News!


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#3
October 13, 2009 at 20:45:10
Thanks for the info. To the comment that there is no charge for support - that is incorrect. While E-machines on their website says that tech support is free if they decide it is not something that they can handle - it becomes paid support, which is what they did and I was charged $59 for support. The paid support was useless. I also went through Microsoft Tech support - 3 days of talking with a lot of different tech support staff, all who spoke English to varying degrees. The too charge for tech support - unless they do not solve your problem and then they won't charge. I went through every option with Microsoft - of course hitting the F8 key and trying things in safe mode. They also tried giving me a different Product ID code to use and we tried using Vista installation from CD. Nothing worked. Whatever happened to the machine seemed to have scrambled the product ID code file and the recovery files. I ended up having to order the system discs from E-machines for $29 and doing a complete factory re-install of the system. Fortunately I was able to recover most of my data files using the Safe Mode.

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