JEA115 April 10, 2011 at 13:38:00 Specs: Windows Vista
I cannot get Microsoft Word to open unless I temporarily disable Norton Antivirus in my Norton Internet Security. I have used the Norton Uninstaller (as recommended by the Norton Website), I've run a Live Update, and my setting in NIS are set to "off" in the Microsoft Office Automatic Scan. When I try to open Word my computer locks up and I have to manually shut down, but when I temporarily turn my Antivirus setting to "off" Word starts up immediately. I am using Windows Vista and Microsoft Works version 9.0 (2007). I was recently automatically resubscribed to Norton and updated to 2011. I can't remeber for sure if the problem existed before or after that but it's possible it started around that time.
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