Solved hard drive died and i dont have the iso disks

January 17, 2013 at 20:57:01
Specs: Windows vist home 32 bit
compacq presario sr5712f iso my hard drive went and I had to install a new one I still have my product key but they want money for the restore disks and I cant afford them I really need help

See More: hard drive died and i dont have the iso disks

Report •

January 18, 2013 at 00:10:46
✔ Best Answer
Don't worry about the Compaq CD.

If you know someone with the same version Vista CD, you can use that with your product number.

Or, download an ISO from here.

Report •

January 18, 2013 at 02:15:04
Also... depending on how the drive died this may be useful to know about - and possibly give it a go?

If you remove the (olde) hard drive, wrap it in some paper towel, or several large kleenex tissues; place in a small plastic bag (sandwich bag or similar perhaps); close it so all (well most) of the air has been expelled. Place it in the "fridge" - NOT the freezer. Leave there about an hour or so - perhaps as long as two. Remove from fridge and lay somewhere flat and safe; open the bag and allow air to enter obviously. Remove from plastic bag and leave drive (still in the paper towel or whatever) to sit for about 15mins - in a cool to warm location (not overly warm/hot). Then remove the paper towel "wrapping", and if there is any moisture present (usually there isn't) gently wipe it off.

You can now re-install/reconnect the (still) cool/cold drive to your computer... It may now boot up! If it does... you have probably a very limited time only before it will likely fail again... So copy all your personal files etc. to optical media; doing this (first) of course means you haven't lost anything you'd like to keep?

If you have the new drive to hand, you may be able to clone the old drive to the new as well. Most new drives arrive with software that allows you to do this; thus allowing you to be up and running very soon afterwards.

If you aren't too concerned/worried about saving data/files etc. first, then try the cloning process first?

This routine of chilling down a drive, and so on is an olde trick. Found it here a long time ago (also sen it elsewhere since); all credit to whomsoever posted it... It has served me well a couple of times and allowed full data recovery more than once; and at least once would have allowed a cloning process if I'd opted for it.

Incidentally you may be able to repeat this cooling process etc. a couple of times before it fails to work; no way of knowing...

Did the drive make any noises before it died; often they do? The chilling/cooling routine above is often very successful with those drives.

And "finally" (as per the very late Walter Cronkite oft remarked...) whereabouts are you located?

Report •

January 18, 2013 at 14:06:05
I just put the drive in the plastic bag and then into the freezer for 10 minutes and then connect to the mainboard again.

The point of this exercise is based on the idea of worn componets and that by supercooling them they shrink enough to allow operation again so you can get your data off.

If may require a few visits to the freezer to accomplish the data recovery.


If you have a controller issue the trick is to buy a exactly the same drive of ebay or elsewhere and then using a star wrench carefully remove the controller [underside of the drive] and replace it with the functional controller.

This again is just to recovery the data and is not a long term solution.

Answers are only as good as the information you provide.
How to properly post a question:
Sorry no tech support via PM's

Report •

Related Solutions

January 18, 2013 at 16:18:57
Hi Wanderer... long tyme we no chat etc. here...

I advise the paper towel routine as a precaution against condensation - which may form when drive is removed from the cooler... Also have found that "some" drives like a little longer than 10 mins; and an hour or so was the max I once found effective; though as you suggest less is equally effective too on many an occasion... Equally agree that more than one trip to the cooler is sometimes required.

mmm Never thought about removing/replacing the controller to access data etc... and maybe even restore a functioning drive too? Not sure many would be up to that - but who knows...

Of course to access and/or clone the drive once a new drive installed in place etc. and system working OK... one will need a usb adapter for the olde drive; and they aren't many pennies these days?

Whether or not the "panther..." returns to read, apply and so on???

Meanwhile, may you enjoy a good, healthy and so on 2013...


Report •

January 18, 2013 at 16:25:26
One further suggestion/tip for "panther..." - once you have the working system again... make the recovery disk set as per Compaq instructions;.. Then you have them in event of any future need... And also make a backup disk set of system as it is when you are finished installing all your own applications etc...

And remember to save (as in copy) all your personal files etc. regularly to external (optical) media...; and check them occasionally - and update them too... That way you will at least know your personal files etc. are safe in event of any other pc/laptop disaster...

A little homework done at the start will help prevent you being (again) in the situation you are in now - regarding getting a a rebuild sorted out...

Report •

Ask Question