Solved Had to do a system restore.

October 12, 2013 at 09:57:37
Specs: Windows Vista
I lost everything on desktop computer. After getting everything re-loaded, my DSL won't let me access AOL so I can't get e-mails. It will let me get to Yahoo. Also, I connected with icon and got flooded with at least 10 screens of internet. Don't know what to do!

See More: Had to do a system restore.

Report •

✔ Best Answer
October 13, 2013 at 05:54:39
"I lost everything on desktop computer"

That's what happens when you do a factory reset. Your Windows installation (including IE) is now 5 years outdated & vulnerable. You need to run Windows Update over & over again to install the service packs, hotfixes, security updates, IE updates, etc. to play catch-up. Keep running it until no further updates are available. And don't forget to update the device drivers. You have several hours work ahead of you to bring your system up to date, THEN you can worry about whether your homepage works or not.

In the meantime, you can check your AOL mail here: http://webmail.aol.com/

message edited by riider



#1
October 12, 2013 at 11:24:11
We need some background information:

"After getting everything re-loaded
Was this a factory restore or something else?

"my DSL won't let me access AOL"
What exactly happens when you try?

"with icon and got flooded with at least 10 screens of internet"
Do you mean the Internet Explorer icon and can you give a few examples of the screens (what are their addresses)?

Remember that we cannot see your computer and can only understand what is happening from the description you give. System Restore will probably only take you back to the time you did whatever it was you did.

Always pop back and let us know the outcome - thanks


Report •

#2
October 12, 2013 at 15:03:15
It was a factory restore so the hard drive was like it was when I first purchased it.

Report •

#3
October 12, 2013 at 15:06:52
Do you have the Vista CD?

Report •

Related Solutions

#4
October 12, 2013 at 15:12:22
My DSL won't let me access AOL. My home page is AOL. When I click on Internet Explorer icon, the AOL home page comes up like normal. Then I get a small pop up that says "Internet Explorer cannot open the Internet site http://hp-desktop.aol.com/. Operation aborted. ". I have to click OK then page goes away but I'm still on the internet. I can go to the top of the page and go to Yahoo search then to websites. I just can't get Aol.

Report •

#5
October 12, 2013 at 15:20:20
You could try IE Reset:
IE > Tools > Internet Options > Advanced > Reset button.

Always pop back and let us know the outcome - thanks


Report •

#6
October 12, 2013 at 15:43:49
No, it came already loaded with the computer.

Report •

#7
October 12, 2013 at 15:52:30
Didn't work. Still getting "Internet Explorer cannot open the Internet site http://hp-desktop.aol.com/. Operation aborted".

Report •

#8
October 12, 2013 at 15:57:56
""Internet Explorer cannot open the Internet site http://hp-desktop.aol.com/. Operation aborted".

Error: Internet Explorer cannot open the Internet site http://<Web site>.com. Operation aborted
http://help.aol.com/help/microsites...

Why do I receive an "Operation aborted" error message when I visit a Web page in Internet Explorer?
http://support.microsoft.com/kb/927917


Report •

#9
October 12, 2013 at 18:13:13
I don't have the Vista cd, the system was loaded when I purchased it.

Report •

#10
October 12, 2013 at 18:30:56
"No, it came already loaded with the computer"
"I don't have the Vista cd, the system was loaded when I purchased it"

Now move on & do as per post #8


Report •

#11
October 13, 2013 at 05:54:39
✔ Best Answer
"I lost everything on desktop computer"

That's what happens when you do a factory reset. Your Windows installation (including IE) is now 5 years outdated & vulnerable. You need to run Windows Update over & over again to install the service packs, hotfixes, security updates, IE updates, etc. to play catch-up. Keep running it until no further updates are available. And don't forget to update the device drivers. You have several hours work ahead of you to bring your system up to date, THEN you can worry about whether your homepage works or not.

In the meantime, you can check your AOL mail here: http://webmail.aol.com/

message edited by riider


Report •

Ask Question