GOOGLE CHROME INSTALL HAS CRASHED ,t8ExtPEx.d11 is missing.

November 5, 2014 at 14:42:41
Specs: google chrome on vista in compaq presario CQ70
My google chrome has crashed. The screen also says t8ExtPEx.d11 is missing. How should I correct this error ?

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#1
November 5, 2014 at 15:20:38
Here are the first 2 steps, more steps will be needed, after I look at the logs.

Run both of these, in this order.

Step 1: Run AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.raymond.cc/blog/adwclean...
http://www.bleepingcomputer.com/dow...
Author's site
http://general-changelog-team.fr/en...
Tutorial
http://general-changelog-team.fr/en...
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 2: Run Junkware Removal Tool
http://www.softpedia.com/get/Securi...
http://www.bleepingcomputer.com/dow...
http://thisisudax.blogspot.com.au/2...
Download Junkware Removal Tool onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.


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#2
November 7, 2014 at 10:10:34
See also #3 here, just in case it applies:
http://www.computing.net/answers/wi...

Always pop back and let us know the outcome - thanks


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#3
November 7, 2014 at 13:42:47
How to Troubleshoot Google Chrome Crashes
http://www.howtogeek.com/135300/how...
Software that crashes Google Chrome
https://support.google.com/chrome/a...
"Whoa! Google Chrome has crashed."
https://support.google.com/chrome/a...

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Related Solutions

#4
November 7, 2014 at 16:02:57
I've not found anywhere that t8ExtPEx.d11 is reported as a valid file. Run the programs suggested in #1 and supply the requested logs for Johnw to start the process of removing malware.

Always pop back and let us know the outcome - thanks


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