can not access internet using Firefox or AOL as all desired web page addresses revert to "slirsredirect.search.aol.com/redirector/..." and nothing happens. Can't update MalwareBytes, Avast or Avira.
I'm a bit late to the party but you can try a more specialized program. Try Adwcleaner. This is good at getting rid of browser hijackers.
Get it HERE
Please report back with results.
~winipcfgASCII question, get an ANSI
Copy the malwarbytes executable to desktop and rename it anything.exe or anything.com. Then execute it and do a quick scan then a full scan, updating signatures if possible.
An alternative would be to download a "Live Rescue CD" that will disinfect the computer without booting into the infected operating system. A quick Google search shows that Kapersky do a free live CD. Download that on another computer and burn it to a CD, boot into it and perform an update/scan. This should be unaffected by the virus.
Hope that this helps and please post any progress back here!
Edit: Link to live cd
https://support.kaspersky.com/4162
I tried that, but when it tried to update it couldn't access the internet. The scan it ran didn't pick up anything. Thanks for the thought though.
I'll try the Kaspersky - thanks
Ran the Kaspersky live recovery disc - still have same problem. But thanks for trying to help
This is a long shot, but it may help If you go to a command prompt (Start -> type in CMD -> right click and "run as administrator" -> type in "sfc /scannow" (without quotes) into the command prompt).
This will scan through all of the core windows files and replace any that have become corrupted/infected. I don't know if it will stop the virus from just replacing them again, but since we don't know what the virus is...it might work!
Hope this helps and please post back with any results!
I'm a bit late to the party but you can try a more specialized program. Try Adwcleaner. This is good at getting rid of browser hijackers.
Get it HERE
Please report back with results.
~winipcfgASCII question, get an ANSI
Thank you for the suggestion. I will try it - I have to download it from another computer onto a USB stick as when I try from this computer I get a download error message when Adwclearner tries to update itself. None of the other programs I've tried could update themselves either as this 'slirsredirect' thing has not permitted it.
Bit hopeful (maybe) but you already have this often forgotten MS program onboard:
http://www.ehow.com/how_8552258_rid...Always pop back and let us know the outcome - thanks
If Derek's suggestion does not work then you can use RKILL to terminate known malicious processes. Once it stops the malicious processes, then you should be able to update & run Adwcleaner and other malware removal tools. Get RKILL HERE. Some modern malware can be very tricky to get rid of. Hang in there. We'll get there. Eventually.
~winipcfgASCII question, get an ANSI
downloaded RKill onto USB stick - will try it tomorrow. Thank you.
Ran the Rkill, which didn't let me use the internet browsers or the antivirus prograams update.
Then ran AdwCleaner - it gave me a list of things I had no idea about adn the option to delete them. Chose delete, which it did, then it rebooted.
Now can use firefox and antivirus programs can update.
Thank you so very much. As a non-tech guy I had about given up.
Kind Regards,
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