dropped laptop, starts up but cannot click on

September 6, 2011 at 20:00:47
Specs: vista
dropped laptop, it starts up but cannot click on anything without it freezing.

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September 8, 2011 at 04:37:59
Internal damage, most likely to the hard drive. New drive may be required.

First you need to test the hard drive to see if it has failed.
You can do that yourself using diagnostic software available free from the drive manufacturer. The links are here: http://www.tacktech.com/display.cfm...

You need to download the DOS version, not the Windows version because of the current problem of Windows not working properly.
The DOS version is in the form of an ISO file which has to be burned to a CD.
Then boot the faulty PC from that CD and the testing application will appear on screen. Run the "Long Test". If it says "failed", then indeed the drive needs replacing with a new one.

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September 8, 2011 at 09:33:10
Thanks, I did manage to run a test using windows and got as far as 01% completed then a message saying 'replace hard disk 1 ' (in red letters).

I think there is no need to check further. I will replace disk.
Thank you again

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