|Thanks for responding. I checked that last post and he instructs me to search his response in the Scanning/Copying thread which I also did, but he didn't really offer a solution there.|
I have also used the 'Add Printer' function. It will add the computer, but it will still not print because it's not installed properly.
When I am at hp.com and I put in my printer and select Vista I'm told that all I need to do is plug it in and it will work. But, it doesn't work. It doesn't even recognize that the hardware is a printer. Instead, it refers to it as an unknow device.
I'm really at a loss. I've contacted hp support for both the printer and the desktop and they were unable to solve the problem.