dell XPS 410 vista stuck in restore/recovery loop

March 1, 2014 at 12:39:21
Specs: Windows 7
while running system restore, power went out, now stuck in the loop, while stuck in the loop the powe went off again--restarted PC nothing, but a black screen

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#1
March 1, 2014 at 16:33:56
You might be able to re-start the system restore process by launching safe mode.

Just after the BIOS screen appears, press F8 repeatedly until the "Advanced boot options" menu appears.

From there select "Safe Mode". If the computer successfully boots into safe mode, you should recieve a dialogue stating "windows is running in safe mode, do you wish to proceed or run system restore".

Run the system restore and see if it managed to complete it this time (assuming that it will let you get this far).

message edited by thomasad


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#2
March 1, 2014 at 17:15:27
nothing appears! after the power went out the second time while the PC was stuck in the recovery screen loop PC will not even boot

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#3
March 1, 2014 at 22:18:25
So nothing at all shows on the screen when you start it up? Do you hear fans and drives spinning up? Do you hear any beeps?

It could be the power outages damaged your hardware. With the power cord disconnected open the case and temporarily disconnect all the drives and remove any unneeded add-on cards. Then plug it back in and start it up. If you get the logo or posting screen then one of the disconnected items is likely at fault.

Oh and you should probably invest in a UPS given the power problems in your area.

message edited by DAVEINCAPS


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Related Solutions

#4
March 2, 2014 at 14:54:09
Might not help but quick to try:
Turn off and disconnect from domestic power. Hold the power off/on button in for about 20 seconds. This sometimes unsticks things (resets mobo).

Always pop back and let us know the outcome - thanks


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#5
March 3, 2014 at 13:05:52
no more black screen- now the loop again-stage3 of 3-0% complete do not shut off your computer--if I have to get into the BIOS where can I get the administrator password?

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#6
March 3, 2014 at 13:15:11
Unless you or "someone" set an Admin password to access the bios - there isn't usually one by default; at least not in "my limited experience"...

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#7
March 3, 2014 at 14:40:17
You should be able to get into BIOS by tapping F2 key during startup. Not sure what you have in mind though.

Have you any disks, if so what are they?

EDIT:
Please confirm whether you mean Windows System Restore or Factory Restore? If you can get to command prompt (tap F8 while booting) you should be able to do a Windows System Restore, which keeps your own stuff - let us know.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#8
May 5, 2014 at 03:28:38
It works THNX alot

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#9
May 5, 2014 at 11:14:26
Not sure quite what worked but if the problem is resolved please choose a Best Answer and this thread will be marked as Solved.

Always pop back and let us know the outcome - thanks

message edited by Derek


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