dell laptop blue screen software corruption

June 16, 2011 at 13:42:42
Specs: Windows vista
I bought this computer 2.5 years ago, however I only used it a total of 13 hours. My daughter received the "Blue screen of Death". I laid the computer aside and took on other financial obstacles in my life. Now my daughter wants her computer back and I am still not financially secure to pay to have it fixed. Ok so I have this "0x0000c1f5" error coming up. I called Dell and they stated the software has been corrupted. I have the warranty for the hardware, however not the software. Now they are asking for $239.00 + 129.00 to fix the dang thing. NO WAY. Is there some way to fix this myself?

See More: dell laptop blue screen software corruption

Report •

June 16, 2011 at 13:52:33
I forgot to add that the blue screen immediately appears after the computer is turned on. I tried rebooting windows vista and that didn't work. I am now running a symptom tree to see what error message may come up..Please I need help. My daughter is in need of a computer!!!!!!

Report •
Related Solutions

Ask Question