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Solved Computer will not execute/go past the desktop

May 12, 2013 at 12:48:45
Specs: Windows Vista
Ever since "Vista Defender" popped up on my machine I have not be able to get past the desktop. According to microsoft there is a corrupted file in my sys32 files. I did purchase a disk to install win 7 over this thinking that would correct the issue. However, I can not get on the internet and my cd does not recognize the disk. Please help me as I have no idea where to go from here. I also tried to bring up in safe mode but will not let run diagnostics because it does not recognize my admin log ons.

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May 12, 2013 at 14:41:17
✔ Best Answer
It's a virus. See if this helps:

Always pop back and let us know the outcome - thanks

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May 13, 2013 at 03:28:42
Nice googling Derek.


Copy & paste the contents of the logs after you run each program please.

If any program won't run ( due to the infection ) let me know.

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May 13, 2013 at 13:55:17
you guys are totally awesome!!! I downloaded and ran these utilities and fixed me right up. Thank you, thank you!!

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May 21, 2013 at 09:08:08
I've been away for a week.

I hope the virus is fully removed. Sometimes it takes more than one program to ensure a virus is eradicated - hence Johnw's request for the logs.

If you happen to pop back and you now feel quite certain all is OK then please select a Best Answer to mark this post as solved.

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