Solved Computer to slow, won't allow log in for at least 2 hours

Sony Vpcz22shx/x vaio z series laptop
October 16, 2012 at 14:27:11
Specs: Windows vista
Hi, finally managed to log into my computer after two hours trying. Windows would not let me type the password and I had to restart the computer about 10 times! I was very worried! I tried to flush dns but wouldn't allow me to. I am concerned about spyware. But I have installed full avg for a month. What could be the possible problem? My pc is a Sony vayo vgc-ln1m, and I have had it for about four years. I understand that i might need to update 6 of my drivers but i don't think that it is vital. Recently Sony sent me a new power supply because the old one was recalled due to a major fault. Please help I am a girl and I am no geek. :)
chrissy

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#1
October 16, 2012 at 14:33:11
✔ Best Answer
Do you mean that when you typed in the password box nothing appeared on the screen?

If it is working right now download MalwareBytes for starters from here:
http://www.filehippo.com/download_m...

Install it and run it. I've found that it often finds things that AV's miss.

Always pop back and let us know the outcome - thanks


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#2
October 17, 2012 at 07:04:43
Hi Derek, thanks for your reply. Yes when I type in the password it freezes, I can still hear the fan working though. I manage to log in safe mode and manage to log in command prompt!!! But bizarrely enough woul not log in in either as administrator or normal. It is the first time I experience this type of difficulty, well since I downloaded avg premium for a month. I wondered if this virus programes crash computers on purpose to make you buy their software. I understand that I might need to clean the fan inside, which i have never done, I even bought the air cans, but I haven't attempted that yet because my Sony computer has a litle over 36 screws to be undone and it is quite intricate. Is the malware you recommended free to download? Will it work with avg? I have scanned my computer with bitdefender online scan and no viruses were found! Many thanks for taking the time to answer my question,
Chrissy

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#3
October 17, 2012 at 10:54:01
No, AVG does not deliberately crash computers - it is legit.

If you shut down for about half an hour and then still cannot restart the problem is unlikely to be heat build up caused by dust.

MalwareBytes freebie doesn't run in the background, only on demand. It will not clash with your AV - many folk use it as first step to see if there is any unchecked nasty about.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
October 18, 2012 at 09:53:24
The advice from Derek is perfect. Do follow it and let us know what the results are.

Skip
Audares Juvo


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#5
October 23, 2012 at 16:25:49
Hi Derek, I followed your advice and downloaded malawarebytes, I scanned my computer and there it was, a malicious pup mywebsearch registry virus a virus folder and a virus file. So I cleaned the virus immediately, restarted the computer and managed to login immediately. So far it is running faster, so I am very pleased with the outcome. I would still like to find a good spyware programe to make sure I don't have any nasty Trojans lurking in he background. I also installed cc cleaner which helped locate and clear some unused files and stuff which would othewise be difficult to find. Just want to say thank you so much for your usefull advice, I will certainly recommend your site, and I really do hope that I won't be needing to pop back that often. Keep up the good work,
Chrissy

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#6
October 23, 2012 at 17:00:57
Glad to hear things are better.

MalwareBytes is worth keeping onboard but best to update any program of this
type about once a week.

There are no end of security programs you can use but there's a limit to how many
you want to have "just in case". Since you asked though, SuperAntiSpyware free
is another good one to have around and, like MalwareBytes, only runs on demand.

What full AntiVirus program is best is in the realms of personal opinion. Many folk
seem to do just nicely with the free version of Avast. You just have to re-register annually that's all. AVG have a free version but IMO it's a bit bulky and pushy.
Microsoft Security Essentials is OK (and free) but seen by many as a bit minimal.

Some people feel more comfortable with a paid-for antivirus. Norton is popular
with many, and apparently is no longer the big bad wolf that it used to be. Hard to
say whether Avast Pro is better than Norton or worse (i never pay for AV's LOL).
Worth reading the reviews.

If AVG is only a trial and you want to get rid of it in order to use something else,
free or otherwise, then follow these tips:

1. If you can find out how, disable AVG before you attempt uninstall.

2. If you have any difficulty with the uninstall go to AVG's website then download
and run their "AVG remover".

The above tips apply generally to uninstalling any antivirus.


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#7
October 24, 2012 at 15:13:46
Thanks a million Derek!

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#8
October 24, 2012 at 16:53:45
You're very welcome.

Always pop back and let us know the outcome - thanks


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