Computer set-up problem etc. help

Microsoft Windows vista ultimate w/ sp1...
December 10, 2009 at 16:21:55
Specs: Windows XP, amd athlon duel core/3 gb ram
Hello all, my daughters computer would not go past the password stage, the desktop or the computer password. Both the passwords typed in where lower case and 100% correct.

So, having gone through a few things, told her to remove the Battery, instal a new battery, which she did, then a set-up screen appeared, and she followed whatever instructions it asked to do.

Now, a blue screen appears saying, can't run setup (on this weird blue screen) saying: system, system info,(with sub categories): processor info, memory info, pci info, date/times, boot sequence, hdd boot sequence. Main categories: drives, onboard devices, video, performance, security, power management, maintenance, post behaviour.

It does not allow her any further.

Can anyone suggest what next??

I think she has the windows vista disc, but, not sure.

How do i instal windows vista with a disc, and how if its Pre-Installed do i do this??? If i need to do, which i hope not, lol.

Thanks, Gep

See More: Computer set-up problem etc. help

Report •

December 10, 2009 at 16:29:30
Hello all, (Its VISTA, not XP) my daughter has re-stated the computer and now it comes up saying " it goes onto a black screen that says 'diskette drive o seek failure, invalid configuration information please run setup programme. Press f1 to continue f2 to enter setup.' if i reps f1 it goes onto the log in screen which doesn't work if i press f2 it goes onto the blue screen


Report •
Related Solutions

Ask Question