computer keeps shutting down

July 9, 2013 at 22:59:27
Specs: Windows Vista
Every time I watch a show on ABC, MTV, CBS etc. My computer will shut down within 10 minutes. This is the only time it does this. I mean I can watch Netflix with no problem. Help!!!

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#1
July 9, 2013 at 23:25:48
Hi nikilou28,

Please provide the following details:

Is it a laptop or a desktop?
Since when are you facing this issue?
Are you watching the show on a browser or a specific application?

If you are using a browser, reset the browser using the link mentioned below:

http://support.microsoft.com/kb/923737

Also, check the power options and change it to never shutdown.

For power options, open the Start Menu and type powercfg.cpl in the search box. Press enter.

Thanks & Regards
Manshu S
#iworkfordell


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#2
July 10, 2013 at 21:26:34
It's a desktop. The issue started a few weeks ago. I already have it set to stay on.

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#3
July 10, 2013 at 23:50:27
Hi nikilou28,

Please perform System Restore for the date the system was working fine. Refer to the link mentioned below:

http://support.microsoft.com/kb/936212

Thanks & Regards
Manshu S
#iworkfordell


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