computer hangs when insert cd

May 25, 2010 at 13:08:50
Specs: Windows vista
I have a very serious problem .I have windows vista as my operating system and whenever i insert a cd or a dvd the system takes a long time to load (progress bar).moreover when i try to acess the content or run the dvd the system hangs and the it says windows explorer not responding.please help and if possible post me the reply to my mail id ---

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May 25, 2010 at 18:45:23
Wonder if the cd drive is going bad?

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May 25, 2010 at 19:30:04
I've encountered something like this before, when I used to run Vista on my system. I would have to open and close the CD drive just to get it to run/execute sometimes, because it sounded like the CD was failing. Turned out, it was actually an old version of the CD/DVD driver, and once I upgraded it, the problem was fixed. What kind of laptop do you have?.

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