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computer frozen on update

January 5, 2015 at 13:13:37
Specs: windows vista, intel pentulem dual core processer t3200
hello I have a Toshiba satellite L300-1CU running windows vista, computer is frozen on update screen have tried shutting down and rebooting comes back to same screen

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January 5, 2015 at 14:16:06
Install this on an USB thumb drive & see if you can get things running.

Lazesoft Recovery Suite Home Edition
Screenshot ( SS )
How to Boot a Computer from a Lazesoft Recovery USB Device

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January 6, 2015 at 07:14:16
Rather than just rebooting try this:

Turn off and disconnect from domestic power. Remove laptop main battery then hold the Power Off/On button in for about 30 seconds to discharge the motherboard. It has been known to unstick things at odd times and at least it is quick to try.

Always pop back and let us know the outcome - thanks

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