compaq not supported by recovery disk

February 5, 2011 at 14:28:09
Specs: Vista
"This PC is not supported by the System Recovery Disks." is the message I get when trying to run recovery disks for a Compaq Presario Notebook PC. What can be done that will not cost me a fortune?

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#1
February 6, 2011 at 04:29:08
... look for "HP Tools" in your programs listing you maybe able to create new bootable media as the recovery disks you have do not seem to be for your machine.

... anything happen if you tap the <F11> <key> @ bootup? .......... more

.................... <F10> for older machines


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Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#2
February 6, 2011 at 07:59:27
My recovery partition on the hard drive is not there.

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#3
February 6, 2011 at 09:00:09
... do you have a problem with your Vista system at the moment or are you thinking ahead? (... always good to plan ahead)

... perhaps this could be an option for you: http://www.vlite.net/about.html

... http://www.magicaljellybean.com/key...

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#4
February 6, 2011 at 10:12:44
I am running a Win7 Home Premium upgrade (on top of the original Vista). Neither Win7 nor a re-installed image of Vista (3rd party software) will validate (by phone since the internet connection does not function). The Windows healthcheck shows no problems whatsoever with hardware or software.

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#5
February 8, 2011 at 00:08:49
"...re-installed image of Vista (3rd party software)..."

... did'nt you create the pre-image after activation?

... perhaps more than one pc is using the same serial id codes(?)


.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#6
February 8, 2011 at 06:34:59
The Vista image was of an OEM system (which is automatically activated, I think), so that could not be the problem.

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#7
February 8, 2011 at 07:05:03
... I'm not sure what your problem is concerning validate activation unless you are being asked to!

... had you upgraded your bios (flash) since creating (did you create them?) the recovery disk(s) ?

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#8
February 10, 2011 at 05:57:17
There are other problems: BIOS does not know product number, serial number or UUID of this computer. I am running UBUNTU as I write this, so I may just forget about the Windows installation and Use Ubuntu (no problems so far).

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#9
February 10, 2011 at 05:59:39
Validation is required (by OS within 3 days). The Bios has the latest version, so that cannot be the problem.

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#10
February 10, 2011 at 06:30:57
"...The Bios has the latest version, so that cannot be the problem..."

... you hav'nt posted any history about your laptop, it would have the latest version (bios) if someone "flashed" (upgraded) it after creating the recovery disk(s) now "unsupported" a file maybe seeking a bios string which has has been altered by the update!

... I'm not sure how microsoft re-acts in those situations but I'd give it a "bash"

... or spend a bit of time messing with the files on (recovery) the disk to "make it work"

.
Angel Decoy
... Posting is provided "AS IS" with no warranties
http://img132.imageshack.us/img132/...
Grrrr... ...im


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#11
February 12, 2011 at 02:43:27
I tried the vlite and magicaljellybean but got nowhere. I guess I will mess with it some more in my spare time.

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#12
February 13, 2011 at 05:25:11
I sent for new recovery disks from HP(Vista SP1) and contacted the Walmart insurance provider from whom I have some coverage (a few weeks left of 2 years), but according to them it may be a motherboard problem and to be covered, the problem(recovery disk failure) must be either electrical or mechanical. Since Windows system health reports no problems at all, I do not seem to have anywhere to stand(electrical or mechanical) in terms of a claim (it's a software matter apparently).

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#13
February 17, 2011 at 15:14:08
I received new recovery disks from HP, reinstalled Vista, and just re-activated it, so this problem is resolved.

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