cant turn off my laptop

August 26, 2011 at 04:31:09
Specs: Windows Vista
it wont shut down so how can I clear internefiles?

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#1
August 26, 2011 at 08:42:03
On any computer; hold the power button in until the unit shuts off, about 5 secs. Then when the computer is turned back on, press the F8 key a few times to bring up a menu screen; choose booting in "safe mode" and see if you can resolve issues while in safe mode.

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#2
August 26, 2011 at 08:54:07
thank you so much for your help it worked!

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