Can't see saved image

Microsoft Windows vista home premium w/s...
October 3, 2009 at 15:26:57
Specs: Windows Vista
Please can anyone tell me why this happens?

1. If I save an image from a website (in this instance Ancestry) it will allow me to save it to documents but when I naviagate to the document folder I can't see it. I can see the document when I follow the same route (ie: file/save as..) but if I go to the folder via Windows explorer it isnt there. If I save to a new folder, again I can see it from 'file/save as' but from explorer it says the folder is empty.

2. If I try and save the image into a folder deeper in my system I get the message 'you don't have permission to save to this folder'

This is driving me nuts. I'd appreciate any suggestions.

Thank You.

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October 4, 2009 at 17:28:54
Does this help you ?

Please try to save the image file on the desktop and enable " Show hidden files and folders " option.

You should also install Vista SP2 if none of your programs is incompatible with it.



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October 25, 2009 at 01:46:35
Thanks for the reply SuatCINI. Apologies for the delay in replying. I did try what you suggested but unfortunately it didn't work. The problem turned out to be an issue between vista and Ancestry's enhanced viewer software. I have add to set IE to open with me as administrator every time in order to see the images. Appreciate your help. Kate :)

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