Solved can't open .exe files, command prompt opens

Toshiba / Satellite l300
August 27, 2012 at 06:35:11
Specs: Windows Vista, 1.995 GHz / 1013 MB
hi, i am having a problem opening .exe files. i need to install software but everytime i click on the application to run the install wizard the application opens through the command prompt. i installed gens32 which is a sega emulator and its using MS-DOS. i dont know how to revert back to before the installation of the emulator. I've tried to delete all associated installed files and this hasn't worked. i tried running it in compatibilty mode for all previous versions of windows and this doesnt work either. I've tried changing the setup properties by uncheking the 'close on exit' box. i've tried changing the memory, i've tried changing the screen size, i've also tried changing the autoexec file name and config file name but none of it works. PLEASE HELP!!

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August 27, 2012 at 07:20:48
If gens32 was installed fairly recently, you may be able rectify the problem by "rolling back" your system state using System Restore. Use the oldest restore point that's available:

Start Orb > All Programs > Accessories > System Tools > System Restore

If that fails, I suggest you perform a factory recovery which re-installs a fresh copy of Windows as it was when it left the factory.

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August 27, 2012 at 07:30:02
Hi Phil, thanks for the reply, i installed it a while back so a system restore won't work. How do i initiate a factory recovery and am i to lose documents and installed software?

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August 27, 2012 at 17:03:57
✔ Best Answer
First try the EXE fix from this website:

You can get your documents backed up to a flash drive by using one of the Linux Live CD's such as Puppy Linux 4.2. You need to follow the given procedure to create the CD (on another computer if necessary).

On this computer, you then ensure that your CD/DVD drive is ahead of the system hard drive in BIOS. After that you just power up the computer with the CD in the drive, answer a few easy questions and you have a Linux desktop. If you use Puppy, the drives are at bottom left. Everything is single click and you can drag and drop from your HD to your Flash Drive.

Always pop back and let us know the outcome - thanks

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