Can't install

Microsoft / Silverlight
August 7, 2009 at 03:24:05
Specs: Windows Vista, 2 gbt
I have had Microsoft Silverlight installed for several months without a problem, 3 days ago I tried to use it and got message saying it was not available, it shows ok in program list, I removed it and tried to reinstall but it says it is already installed though it does not show in program list and Windows install clean up can't find it either - Any idea's please ?

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#1
August 7, 2009 at 04:26:14
Try this , re-build the index it's in control panel , index options , advanced , rebuild ,
If that does not do it try Runscanner or Autoruns ,

http://www.runscanner.net/

scan and look for silverlight entries , they will most probably be in red print , tick and fix .


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#2
August 7, 2009 at 05:54:31
Thanks Jack - I will try that..

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#3
August 7, 2009 at 07:44:26
I have tried both suggestions thanks but still the same -Runscanner could not find any silverlight files..

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Related Solutions

#4
August 7, 2009 at 08:19:13
Well I think the installer uninstaller may have left some files or reg entries for silverlight still on the system , so

http://support.microsoft.com/kb/290301

That's what this clean up utility is for .


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#5
August 9, 2009 at 12:06:55
Sorry Jack, but as I said to start with Windows cleanup utility can't find any Silverlight files to remove..

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#6
August 10, 2009 at 21:45:12
try to search for silverlight in your registry files, and see if
deleting some of the silverlight entries helps. I know I had the
same problem, don't remember the exact steps I took, I just
recall deleting some of the entries manually, and then the
installer replaced them and it worked ok.

btw, don't just go crazy with the deleting, experiment slowly,
entry by entry.


how to format a computer format windows xp format windows vista


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