Solved Can't delelte partition; cant reset PC

June 27, 2011 at 19:44:00
Specs: Windows Vista Home Premium
Hello! For the past year, I have been having some major problems with Vista.
First, I'd like to start off by giving you some of my computer info:
Make: Gateway
Model #: GM5664
Processor: AMD Phenomâ„¢ 9600, 64-bit quad core processor
32 bit
(I hope that info is sufficient enough)
About a year ago, I started having problems with BSOD which caused my PC to restart by itself. So I paid and contacted Answers by Gateway, and they instructed me to insert the OS disk that came with the PC and install a new copy of Vista. Well, I did as they instructed, and somehow, I am left with two copies on my PC -- one on C: (original), and one D:. I have searched the web up and down on how to delete the D partition, and none of my delete attempts were successful. Some have said that Windows is not allowing me to delete it because Windows has to boot from D. If someone could either tell me how to delete this D: drive or how to reset my computer to factory settings*, I would greatly appreciate it.
*I have reset my computer to factory setting about 3 times now, and had success. However, now, I am unable to because resetting the computer to factory settings isn't even an option on my PC anymore. I think it has something to do with D:. When I reset it to factory settings before, all I had to do was insert the OS disk that came with the PC, and the option would appear, but now the option just isn't there . . .
***Today, I reset my CMOS/BIOS settings by changing the battery, and by removing all of the RAM memory sticks and re-installing them.
Thank you for taking the time to read this!!!

See More: Cant delelte partition; cant reset PC

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#1
June 28, 2011 at 06:24:23
Most likely the D: partition was the Gateway recovery partition, meaning that you overwrited the original factory settings to go back to. If the D: partition is just a part of your actual physical C: drive, then you might be able to reformat the C: drive then deleting the D: drive. But note that if you reformat all of your data will be gone forever, so backup anything important if you can.

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#2
June 28, 2011 at 08:09:42
that sounds like a logical solution! Can you give me instructions on reformatting the C: drive?

And, yes, I do have all of my stuff backed up to a CD(: .. I learned that the hard way the 1st time I reset my computer to factory settings .


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#3
June 28, 2011 at 09:01:57
✔ Best Answer
If the C: drive still boots up, do the following to delete the D: partition from Windows Vista:

http://windows.microsoft.com/en-US/...

Now if it doesn't boot up:
Okay, so first, do you have a Vista CD? If you don't, then it will take some thinking to get this done. If you do, here is how you reformat:
Turn on your computer and insert the CD. Now shutdown and restart your computer.
On the BIOS screen (where Gateway Logo is displayed) press F12. If it was the correct key, a list of bootable devices should appear. If it doesn't, try again with different "F" keys. Once it does appear, choose the CD-Drive to boot off of. It may now say "Press any key to boot from CD." so press a key. Now wait for the files to load and such and such. Once you get to the main menu, (I am basing this off of XP Setup so this might be different) choose "Repair Windows By Using The Recovery Console" or something similar. Now choose the Windows directory on the C: drive. You now enter in the Administrator account password. Once you get in, type this code:

FORMAT C: /fs:NTFS /q

This would mean that FORMAT is formatting of course, C: is the partition to format, the file system is NTFS and it is a quick format. Most likely to delete the other partition, you must format it also (which means that the option to reset to factory settings if gone forever), so type in the same code as above except for changing the C: to D:. Now type "exit" and you're computer will be restarted. Do the same steps as above to boot off of the CD, except now choose "Install Windows Now" or something similar. Now once you get to the screen where you choose the drive to install on, highlight the D: drive, and press D to attempt to delete the partition. If it goes away, then congrats you have deleted D forever! If not, then well we have to think of another solution. If it is deleted, choose C: to install Vista on and reinstall Vista.

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Related Solutions

#4
June 28, 2011 at 10:35:29
Okay, I'm about to try it now. But, just to let you know: Both partitions are booting up, however, when I am on the D: partition, it give me the option to delete C:, but when I am on the C: partition, it gives me the option to delete C: (the original partition). Im afraid to delete the C: partition because C: is the one that came pre - installed and I dont know if I will get into bigger trouble down the road ...

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#5
June 28, 2011 at 10:40:21
by the way, On Disk Management Under Computer Management this is what it reads:

(C:) Simple Basic NTFS Healthy (Boot, Page File, Active, Crash Dump, Primary Partition)

(D:) Simple Basic NTFS Healthy (System, Active, Primary Partition)


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#6
June 28, 2011 at 10:52:40
A random thought just came to my mind: Would it be easier (if at all possible) to merge the two partitions, so that, that 1 partition can have all the files necessary to reset computer to factory settings?

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#7
June 28, 2011 at 11:16:40
The problem is that the D: partition has Windows Vista now installed on it, which means that the factory settings were overwritten with data and it is impossible to get them back. :(

On this page, http://www.computing.net/answers/wi... it says that just reformatting the partition will work and then delete it and extend the C: drive into the free space. Don't know how but it sounds like it might work.

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#8
June 28, 2011 at 12:11:04
Dang, really?? Even if I get the C: partition to be the one and only partition, I still won't be able to reset my computer to factory settings?

Anyways, which method do you suggest me doing first? Your first suggestion or the merging method?? (I haven't yet got around to do the first method) ...


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#9
June 28, 2011 at 13:02:14
Well the D: partition usually is about 6-20 GB on most computers, and with Vista using around 20 GB at minimum, most likely it overwrote the recovery settings or it entirely reformatted the drive. But before you actually reformat everything, I want you to open your computer, and look at how many hard disks are inside. If there are 2, and you never added a second one since you got the computer, then the recovery is on a different hard disk, meaning that you can't delete D:. But if only one is present, then the D: is a partition on C:. What I'd like you to do is list all of the folders on the D: drive, just the root folder meaning the D:\ folders. Post them in your response.

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#10
June 28, 2011 at 13:33:45
Well, I start off my saying that I never added anything to the inside of my computer since I purchased it -- (the only thing I've done was replace the CMOS battery yesterday, and that's it)

Take a look at this link: This is the same computer that I have. I have no idea how a hard disk looks so you can probably tell me how many I have by looking at the picture. Now there is one difference. In the picture, there is only one drive in the hard drive cage. My personal computer has 2 drives (the box looking thingy with flat red wire, my computer has two of them). Those two box thingys that I was just referring to may indeed be the hard disk that you were talking about.

http://support.gateway.com/s/Cases/...

*I will have the root folders for you in just a minute ...


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#11
June 28, 2011 at 13:34:54
And, if It helps, I believe I have 4 sticks of RAM (i had to remove them and re-install them yesterday) ...

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#12
June 28, 2011 at 14:00:27
D: disk 0


*ff = file folder
Program files (FF)
Users (FF)
Windows (FF)
Windows.old (FF)
BOOTSECT.BAK (Bak File)

C: disk 1

Program files (FF)
Users (FF)
Windows (FF)
Caisslog (txt doc.)

I also just looked at that box thing that I described above, and it has a sticker that reads:

COPY OK V06607
Vista V1.1 6/07

the sticker is on the box that is on the left ...


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#13
June 28, 2011 at 14:09:33
C: has 465 GB and so does D:

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#14
June 28, 2011 at 14:11:34
Okay, so if you have 2 of those red cables going to the hard disks, then the D: drive is probably the recovery drive that is on another physical hard disk, indicating why you can't delete it. Another question I have now is are there only 2 hard drives in "Computer"? If so, then one of those hard disks is the recovery, one the C: drive. If there are more than 2, then we have to figure out which partition is the recovery one.

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#15
June 28, 2011 at 14:19:52
one red cable per HDD.
when I click on computer, both C AND D pop up. It high-lights the one I's using at the time. So, yes, I guess there is only 2

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#16
June 28, 2011 at 14:33:55
And the other end of those 2 chords attaches to the motherboard ...

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#17
June 28, 2011 at 17:12:30
Yes the red cables must be attached to the motherboard to send data. But if both C: and D: are 465 GB, then this is very confusing. Gateway might have installed an extra bonus hard drive, and there might not have ever been a recovery partition. No company would have ever made one that is 465 GB in size. Are you sure you didn't reset to factory settings by using the Vista Disc? It seriously sounds like the factory setting were never on your computer or something. If Gateway made a recovery partition of 465 GB, then it couldn't be because the recovery data would only be ~20 GB in size, and you wouldn't want to add files that might interfere with the recovery.

So to answer your question from post #1, no you can not delete the D: drive. You can reformat it so that you can have the OS on C: and have D: for extra storage. The problem is that D: is an actual hard disk, and you can't delete it unless you physically remove the drive from the inside of the computer.

I just have one last question though. Does D: have a label like "Gateway Recovery" or is it just something like "Local Disk F:"? If it doesn't have a label, then there probably never was a recovery partition.

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#18
June 28, 2011 at 17:24:38
No, the only thing that it says it what I stated in the post above.

But, I am 110% that I did NOT use the disk to reset my computer to factory setting when I set it to factory settings the rirst 2-3 times. The one and only time I used it was when I contacted and paid Answers by Gateway and they told me to install Vista again, and this whole issue came up.


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#19
June 28, 2011 at 17:31:47
This is really confusing me, and Gateway support was the only reason for all of this! But having both disks being 465 GB is not right, almost seeming like the C: drive was copied at some point and made an exact D: duplicate. So I want you to try this experiment:
1. Boot from the C: drive and going into Control Panel.
2. Change your user picture so that it is different from the one in the OS on the D: drive.
3. Boot to the D: drive and see if your user picture has changed.

I don't know whether it will do anything right now, but what is the label of the D: drive? Is it "Gateway Recovery" or something. I need to know to help you out.

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#20
June 28, 2011 at 17:32:28
So, which method do you suggest me doing first? Merging? I haven't done anything yet until we were certain what the problem was ...


Btw, I just want to say thank you so much for being so patient with me and helping me along the way! I have spent so much money out in the past and have had no success, but this is the farthest I have been to a fixed computer!


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#21
June 28, 2011 at 17:33:39
You're welcome. Just now, we might need to do some handy work on the inside of the PC.

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#22
June 28, 2011 at 17:38:14
Okay, so I just go your msg about changing the pic. I will do that now, and I will get back to you in about 10mins.

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#23
June 28, 2011 at 17:40:04
Okay then.

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#24
June 28, 2011 at 17:51:18
(D:) Simple Basic NTFS Healthy (System, Active, Primary
Partition)

(I sent this info to you in an earlier post, but I'm not sure if it's the "label")


and I just did the experiment, and I changed the pic on D, and when I went on C it was NOT the same pic ... So, Idk if that good news, or bad news.


And, btw, when I logged onto C, it went into its "reset phase" , but please don't spend your time worrying about that issue. I'm hoping it can be resolved when we fix this issue ...


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#25
June 28, 2011 at 17:59:20
Well, that means that you should have 2 465 GB hard drives, so now it is the fun time to check for real. As far as the label goes, I am looking for what it says in "Computer" from the Start Menu, not Disk Management. For example, C: might be labeled OS (C).

Now to check the hard disk sizes:
1. Shut down the computer and remove the power cable from the back, and press the power button to drain all power.
2. Open up the case of the computer. You need to disconnect those red cables from the hard disk drives that are in the metal cage. Do it for both. Also disconnect the other power cable to both drives.
3. Now get the drives out of the cage. You may need to press a button or something on the inside to release them.
4. Look at the top of the drive (the one with the label) and look somewhere on there for a disk size, normally by the drive's model number. Post them here.
5. Put the drives back in the slots, reattach the cables and then power, and wait for now.

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#26
June 28, 2011 at 18:12:41
Okay , I just got your msg. Please give me about 10 more mins, please.

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#27
June 28, 2011 at 18:23:08
Okay, I'm gonna be leaving for around 45 Min - 1 Hour in about 15 min, but I'll be back later tonight around 7 Pacific time.

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#28
June 28, 2011 at 18:29:11
Model#: WD5000AAKS-00YGA0

I searched and searched but couldn't find size, but I'm sure you can find it if you googled it ... (and this is the one w/the label that I posted above)


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#29
June 28, 2011 at 18:31:27
O never mind, I found it as soon as I submitted the last post. It's 500.0 GB

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#30
June 28, 2011 at 18:31:54
On both?

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#31
June 28, 2011 at 18:42:52
Yes, I just checked the other one and they are 500.0 GB each

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#32
June 28, 2011 at 18:49:31
And, I clicked on the Start Menu Button, then clicked on Computer and it says:

Hard Disk Drives (2)

Local Disk (C:)
440 GB free of 465 GB


Local Disk (D:)
455 GB free of 465 GB


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#33
June 28, 2011 at 19:13:46
Okay, then you have 2 500 GB Hard Drives in your computer, which doesn't explain that there was a recovery partition. Truthfully, I think you already deleted the recovery partition. When the partition was still there, there was probably a C:, D:, and E: drive for hard drives. Then you deleted the D: one, which was originally the recovery partition, and when you restarted since the letter D: for a drive was available now, the E: drive took D:'s place, making it seem like the recovery partition was still there. I'm sorry to say, but I think you lost the ability to do a system recovery on your Gateway forever. If you want to just reset and reformat the drives and install the OS again, that will put everything at default, and let you redo the OS again.

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#34
June 28, 2011 at 19:26:26
Ummm, okay, well it's hard to accept, but I guess I'll have to accept it "/ ... One more thing though, do you recommend that I merge the two just incase to see if the recovery will show up?

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#35
June 28, 2011 at 19:34:27
You won't be able to merge them because they are 2 different physical hard disks. If there was a second virtual hard disk to the C: drive, then you could merge them, but you can't. Merging gets rid of a partition, it doesn't expose a new one sadly. My Configuration With 2 Hard Disks:

C: 40 GB - OS and Critical Software (Internet Security, Office, Internet Browser)
D: 120 GB - Documents and all other software.

It is pretty handy to keep the OS disk clean, so that the hard drive doesn't have to move as much to get the OS data. You might want to follow that and reformat both hard disks, and install the OS on one and all of your programs on the other.

I also had one question for you. Do you think Vista is decently reliable? I have XP and I am thinking about upgrading to Vista. I'm doing some research to make sure that I won't lose all of my data in the first month that I upgrade.

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#36
June 28, 2011 at 19:50:23
Can you explain the 2nd paragraph more please? I don't understand what you are instructing me to do ..


Well, I haven't used this computer in about a year prior to a few days ago, and the reason to that is because I was so frustrated and angry with Gateway and Vista because of this issue. A few days ago I finally took on the challenge of fixing this issue on my own because I was not going to take it to another technician to get ripped off again.

Pros for me: I love how easy it is to use, the apperance, the fact that I can watch live TV, pause live TV, and record show, movies, and series right on my PC without having to purchase a DVR, I love how everything is so neat and accessable, never had a PC crash where I lost files

Cons: there was always something wrong with my PC (just take a look at some of the Vista online forums), I had to reset my computer to factory settings 2-3 times, alot of important updates don't install

so, I'd say Vista is a great OS to have if you have great computing knowledge (as you do). I really enjoyed having it even though it let me down a few times ... That's why I picked up the challenge of fixing this PC ...


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#37
June 28, 2011 at 19:53:58
Please give me instructions on how to reset and reformat the drives

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#38
June 28, 2011 at 19:58:20
And, since I'm already talking to a computer smart person, I have another question just for my general knowledge: let's say that the recovery disk is gone forever, will that cost problems for me down the road? Could I still be able to fix most major problems that I may unfortunatly encounter down the road?

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#39
June 28, 2011 at 20:00:36
So basically I just gave you an idea to get the Gateway to a state where you can at least have the OS working in paragraph 2 and explained how if there is more data on the disk, the longer the time it takes for the hard drive to spin to a certain spot to get that data. So if you leave the OS drive pretty unused, then the hard drive will not take as long to access the OS data, thus making the computer faster. It doesn't matter extremely, except if you want to get the very best performance out of your PC, then you might want to do that. So here is the procedure:

1. Reformat both hard disks as from post #3:
Okay, so first, do you have a Vista CD? If you don't, then it will take some thinking to get this done. If you do, here is how you reformat:
Turn on your computer and insert the CD. Now shutdown and restart your computer.
On the BIOS screen (where Gateway Logo is displayed) press F12. If it was the correct key, a list of bootable devices should appear. If it doesn't, try again with different "F" keys. Once it does appear, choose the CD-Drive to boot off of. It may now say "Press any key to boot from CD." so press a key. Now wait for the files to load and such and such. Once you get to the main menu, (I am basing this off of XP Setup so this might be different) choose "Repair Windows By Using The Recovery Console" or something similar. Now choose the Windows directory on the C: drive. You now enter in the Administrator account password. Once you get in, type this code:

FORMAT C: /fs:NTFS /q

This would mean that FORMAT is formatting of course, C: is the partition to format, the file system is NTFS and it is a quick format. Most likely to delete the other partition, you must format it also (which means that the option to reset to factory settings if gone forever), so type in the same code as above except for changing the C: to D:. Now type "exit" and you're computer will be restarted.

2. So then reboot off of the CD again and choose "Install Windows Now". Then install on one of the drives, boot off of it, and install all of your extra program on the other drive. Handy isn't it? So your PC also saves power by turning off the extra drive when you don't have any programs running.

* I want to ask you one last thing. Would you believe me if I told you I was 14 and instructed you onto how to do all of this? Trust me, it is true!

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#40
June 28, 2011 at 20:13:56
As for your question from post #38, it won't cause extremely bad problems. Basically the recovery partition is used for people who want to still have drivers, applications, and everything without reinstalling them. Doing a fresh install just means that you will have to reinstall the drivers and applications that came with your computer, that is it. So it isn't a big deal not having the recovery partition. As far as major problems, you can post them here again. I'll sure still be around to help. Also I might be able to work with you because I might get Vista tomorrow! :)

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#41
June 28, 2011 at 20:49:10
Wow, lol, well I'm only 16 (17 in Sept) ...middle of 2 bros.

Please don't leave me yet. Please wait until I am completely done with this issue, and I promise you will be rewarded! Having people like you in this world is a blessing, and you need to be rewarded!


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#42
June 28, 2011 at 20:57:25
I know that I keep asking you questions about the recovery, but I was just doing some browsing and I looked in D: and in a folder called "System 32", I found a file called "recover" ... Sooooo what is your opinion?

You have a bright future ahead of you ... It's unbelieveable that a 14 yr old knows this much about PC's ...


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#43
June 28, 2011 at 21:07:44
Okay, well I gotta got to bed now so we can work more tomorrow. :) I could keep working but of course my parents would get mad.

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#44
June 29, 2011 at 08:19:31
Well I just looked in my system32 folder and it also has a recover program. Looking at it, it says "Recover Files Utility". I tried running it and it just opened up a black window for a blink of an eye and then disappeared. Also, don't worry about me leaving quite yet. I'm gonna basically only be here because all of the other people I am helping are never replying, so you are the only one that is replying so far. :) Thanks for post #41. :)

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#45
June 29, 2011 at 12:23:12
So, you got vista today? And, yes! The same thing happened to me on both partitions!!! (: ...

You are very welcome btw!

So, I still didnt do anything yet because I didnt kno if you wanted me to try any other methods ...


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#46
June 29, 2011 at 12:55:00
Actually, I haven't actually gone to see if I can get Vista. I have to wait until whenever my Dad is ready to go. I did just think of something that might just work. So I want you to download the following software:

http://download.cnet.com/NTFS-Undel...

The software is free and called NTFS-Undelete. We might be able to recover the partition by using it. I have an older version so things might be different, but try this:

Once installed, open the NTFS Undelete, and check the C: drive in the left pane. It will take a few minutes for the software to scan and find files that you have deleted.
I think that maybe the recovery partition files are still on the C: drive, because the original D: was a chunk of C:, which means that as long as the files aren't overridden, that you might be able to recover them. After the scan completes, look through the discovered files and folders and see if any stand out to you as looking like recovery files. If you find them, we might just have saved your recovery partition :). Also look in the left pane to see if a third drive comes up as being discovered, because the software could have found the entire partition as well, and might let you completely restore it. :)

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#47
June 29, 2011 at 13:19:55
Okay, I will try that in just a minute.


Hey, I just got off of the phone wih Gateway and they couldn't give me support because my computer is out of warranty, but they could answer of my questions: I told them I had the OS disk, and I asked them if the recovery partition would come back if I installed Vista using ths OS Disk, and they said yes it would come back ...


So, right now, im gonna try what you just told me to do, then if that don't work can you tell me how to delete both C and D?


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#48
June 29, 2011 at 13:24:23
Hey, btw I did what you told me in #2 and typed the code in and this is what it said:

WARNING: ALL DATA ON NON-REMOVABLE DISK DRIVE C: WILL BE LOST! Proceed with Format? (Y/N)?


I press N because i didnt wanna risk it without contacting you first ...


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#49
June 29, 2011 at 13:28:23
Sorry to say, but Gateway support 110% lied to you. Installing the OS just means that you are making it usable with having an OS on it. It doesn't mean that you can just restore again. Installing an OS just means you are copying every single one of the OS files over again, and then making them work together to make the OS work, not make some thing that you can restore back to.

You can't delete C: and D: because they aren't partitions. They are actual physical hard disks, not a virtual division of a physical one. If you want to delete them, you have to remove them from the inside of the computer. I wouldn't remove any of them because it is perfectly good storage space. Once you reformat, the hard disks are clean to put music, videos, movies, etc on your computer. You just need to install an OS on one.

Sadly I won't be able to get Vista today because the place closes at 2 PM my time, and it is 1:27 already, and takes about 20 min to get to the place, but there is always tomorrow. :)

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#50
June 29, 2011 at 13:49:03
Okay(: i just installed it, and I havent really looked ... But I clicked D also and a ton of files came up ... Do you want me to check all of the deleted stuff to restore them on C?

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#51
June 29, 2011 at 13:51:05
Don't restore stuff yet, but look around and see if you can find anything related to the recovery partition. Like if you see a deleted system32 folder with a program called smss.exe, then the recovery partition might still exist.

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#52
June 29, 2011 at 13:52:29
I selected C and only few files came up , then i unchecked C and Checked D and a ton of files came up ... Should I replace them all??

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#53
June 29, 2011 at 13:55:36
O wow ... I just found out that this NTFS UNDELETE program is 39.95 ...

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#54
June 29, 2011 at 13:57:14
And im broke! Lol

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#55
June 29, 2011 at 13:59:56
Well, just browse the files that it found on D:. The recovery partition might have been a partition of the D: drive. Just post a few file samples that came up on D:.

$39.95! The program is supposed to be free!

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#56
June 29, 2011 at 14:00:31
But yes, I do see smss.exe

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#57
June 29, 2011 at 14:04:02
Okay, then we may have just found your recovery partition!!! The tricky part will be recovering all of the files that the partition originally had. So is there a folder directory that the smss.exe is in like Windows\System32\smss.exe? If it is, then the process will be a lot easier.

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Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#58
June 29, 2011 at 14:09:52
Yes, the download was free, however, you have to register to product before u can undelete files .... And registration is 40.00 but, i got a really important question:

i googled another program similar to this one and this one is free i think . Anyways its a data recovery wizard @ /download.htm ... I installed it and this warning msg came up:

we strongly recommend never installing data recovery on the same drive that you want to recover data from.

....


So , which drive should I be on since I got this msg? C or d?


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#59
June 29, 2011 at 14:12:13
Well if you used NTFS-Undelete when you were booted off of the C: drive, then install the program on the C: drive. I've never heard of it before so you are on your own as figuring out how to operate the program.

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4 GB RAM
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#60
June 29, 2011 at 14:12:58
I means its from www./download.htm

and in other words if i wanna extract something from c: i cant install it on C and visa versa ... Sooo, having said that : where am I trying to recover from?


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#61
June 29, 2011 at 14:14:21
You are trying to recover from D:, so install it on C:.

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#62
June 29, 2011 at 14:20:23
Okay so it say choose a mode to start recovery:

deleted file recovery
complete recovery or
partition recovery
...
Which one should i choose?


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#63
June 29, 2011 at 14:21:02
Partition Recovery

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#64
June 29, 2011 at 14:23:46
http://www./download.htm

dang, idk y but everytime I try to tell you where its from, my phone doesnt let me! lol but heres the link:
http://www./download.htm


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#65
June 29, 2011 at 14:24:42
wow ...http ://www. ptdd. com /download. htm

i guess they blocked their website url from being copied and pasted ... idk


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#66
June 29, 2011 at 14:26:12
The link doesn't work, but I can look up screenshots online so I know what you are talking about. But does it show a partition when you choose Partition Recovery?

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#67
June 29, 2011 at 14:28:04
hey check ur msgs ... i sent u somethin ...

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#68
June 29, 2011 at 14:31:22
well, I had to space out the URL because every time i click ssubmit follow up , it messed up the link ... try copying and pasting it into ur browser then delete the spaces ... yes, and I clicked D and the estimated time to pull up all the files is 4 mins

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#69
June 29, 2011 at 14:33:38
Okay, wait and see what it says.

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#70
June 29, 2011 at 14:38:06
As far as your PM, I don't think this website allows it. I mean we are using their website to exchange the data, so I don't think we're allowed to.

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#71
June 29, 2011 at 14:39:35
kay NTFS 11 GB pops up
and NTFS 454.76 GB pops Up


which one to click?


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#72
June 29, 2011 at 14:44:43
Restore the 11 GB one. That just has to be the recovery partition, just the right size!

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#73
June 29, 2011 at 14:54:32
gahhh!!! were always running into issues! lol ... hmmm, the program that im using says that they can recover only 1 GB for free ... is that sufficient space??

and i had to restart the scan ... computer messin up ...

hey, i got to go do somethin for like 30 mins then Ill be back ...


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#74
June 29, 2011 at 14:56:43
Sadly, it looks like if you want to recover the the recovery partition, then you'll have to buy this software or the NTFS Undelete to recover it. I would recommend the data recovery wizard one. Only recovering 1 GB of the partition isn't gonna work sadly. :(

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#75
June 29, 2011 at 15:04:21
okay .... well, I may have to sacrifice and get it next week or sumthin ... but imma google and see if there are any absolutely FREE ones in the meantime! lol


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#76
June 29, 2011 at 15:05:18
with a trojan virus or two! ;)

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#77
June 29, 2011 at 15:06:10
ooo dang ... u right .... well i do believe

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#78
June 29, 2011 at 15:06:38
I do believe I already have one ... I think It caused BSOD

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#79
June 29, 2011 at 15:09:18
I usually scan my system once a week and it always at least finds something! Anyway, I think I found some good software for recovery:

http://www.officerecovery.com/freeu...

I guess the free is a limited functionality one, but it sounds like it has unlimited data recovery.

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#80
June 29, 2011 at 15:12:14
thanks, now I really g2g ... i will download that maybe when I get home frm Church ...

i live in EST btw (NC)

maybe you'll be on when I get back?? idk


well ttyl! (:

and thank

maybe tomorrow, this issue will be fixed ! lol


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#81
June 29, 2011 at 15:16:04
Okay, well I'll probably check every 1-2 hours, but maybe longer. I'll be back for sure tomorrow.

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#82
June 29, 2011 at 18:52:07
Okay, so I just got home from church, and I just installed the FreeUndelete that you told me to install ... So, im guessing that you want me to search for smss.exe ??? ...


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#83
June 29, 2011 at 19:00:56
When I scan D:, these three main folders come up:
Windows
ProgramData
Users


So, I clicked on Windows because it seems like the most logical choice, then I clicked System32 and these files are in System 32:
Config,
LogFiles,
wbem,
WDI
*(all of which are File Folders),

then theres
OLD5EC2.tmp,
OLD5EE3.tmp, and
OLD5EF4.tmp
*(all of which are TMP Files)

(((all of theses files -- both file folders and TMP files are in Sys 32 file)))


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#84
June 29, 2011 at 19:03:24
and, btw, I was just googling smss.exe, and some websites said that it is registered as a trojan ... more info??

http://www.liutilities.com/products...

any input/suggestions??


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#85
June 29, 2011 at 19:51:45
Hey! check this vid out!!

http://www.youtube.com/watch?v=ndLX...

I downloaded this just now, and this is the best one that ive downloaded yet! ...

The one that you told me to download unfortunatly did not find much stuff to recover. This one is though ...


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#86
June 29, 2011 at 20:10:15
In some cases, the smss.exe can be infected by a virus, but if you just have a clean windows installation, it is not a virus. smss.exe is used when you do the final setup of an OS, where you enter your name and stuff. Sadly, I can't watch videos on Youtube because out where I live, no DSL or Dial-Up, so we have to use broadband (5GB a month data limit) and split that 5 GB limit between 5 computers. Plus my Mom has to work over the internet to connect to her computer 500 miles away... you get the picture right? Again, you are kinda on your own with this one.

Also I'm really happy because I fixed a glitch that has been driving me nuts ever since I got my computer where it would take 30 seconds to load a text document!

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#87
June 30, 2011 at 11:00:12
Hey, I most likely will not be able to work on the PC today because I will be busy all day, but I will try to get back to it on Friday and Sat (hopefully we can wrap this issue up by Sat(: ... Once again, thank youu so very much(:

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#88
June 30, 2011 at 12:06:29
Okay, be back Friday (Oh and I can't get Vista now, talked to the guy there and he said Vista copies weren't available to the public yet :( ). But I am gonna buy it off of Ebay probably.

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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#89
July 2, 2011 at 14:17:04
Heyy! Im back for the rest of the day, some of 2morro , and prob mon...

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#90
July 2, 2011 at 14:20:32
And , I forgot where we left off! Lol

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#91
July 2, 2011 at 14:57:17
Well, your problem is basically solved except that you need to recover the partition, and then that is it, everything is done. So you probably have to invest some money in some recovery software, and scan and recover the partition, and you have it back and you should be able to do a recovery now.

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Dell Dimension 8300
Intel Pentium 4 HT @ 3.20 GHz
4 GB RAM
Nvidia Geforce FX5200


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