cant connect to msn or open hotmail

March 4, 2009 at 15:44:41
Specs: Windows Vista
I just got a new desk top that has vista home basic. When I try to connect to msn it tells me my gateway is off-line. I found it in sys config and it says it has stopped. I don't know how to change this. Also I can't log into hotmail or anything associated with it when I try the page trys to load then eventually is shows as if im off line. I need help plzzzzz.

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March 5, 2009 at 05:41:00
Is the laptop connected to a router or directly to a modem?
Open a command prompt and run ipconfig /all

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