Can't boot Vista due to HDD error & noises

Dell Vostro 1500 laptop (intel celeron m...
January 23, 2010 at 19:59:09
Specs: Windows Vista, 3ghz/2gb
Hi, I was syncing my iPod with iTunes when all of a sudden everything froze and there was a loud whirring noise. It sounded quite violent so I turned off the computer. Next time I started up, Vista wouldn't load. There was just a black screen with the mouse (which I could move). I turned off the computer again and Windows said there was a problem with the computer, so I tryed the automatic repair. It said there was a problem found with the hard disc and I pressed the automatic fix and restart button. Next time I loaded, the Vista Welcome screen showed and took about 10 minutes to progress to the next screen. I was then greeted with the "An unauthorised change was made to your license" error message. It said that I needed to validate Windows (which is genuine). So I did that, and it said that there was still a problem. I tried to follow the steps in the Microsoft article (I don't have any of the mentioned incompatible software):
http://support.microsoft.com/kb/931699
but I can't load the computer in Safe Mode. It just stays on the black Safe Mode page (which has the Safe mode in all corners and says the build number of Windows) and won't progress furthur.

So, I can't boot in Safe Mode and I can't boot in normal mode (when I boot in normal the Error window comes up each time), what can I do? I want to do a System Restore but that can only be done through Vista.

Help much appreciated.


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#1
January 23, 2010 at 20:05:56
Ok, it seemed to have solved itself. For those curious, I restarted again and it started scanning my disc, then loaded up and everything was fine. Very strange.

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#2
January 23, 2010 at 21:03:59
The noise you heard could have been your hard drive failing. You should first backup your computer, then run scandisk (look for bad sectors) and use a program to view the SMART status of your drive.

-Ryan Adams

Free Computer Tips and more:http://RyanTAdams.com
Paid Tech Support: Black Diamond


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#3
January 24, 2010 at 13:46:11
I agree with RTAdams89 - test your hard drive even if it's seems to be okay at the moment,

Use the disk manufacturer's own diagnostic software which is a free download from their website. All the disk makers have one to download.


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#4
January 24, 2010 at 18:25:23
But backup BEFORE doing anything else. Just running tests could cause a permanent failure or data loss if the hard drive does have an issue.

-Ryan Adams

Free Computer Tips and more:http://RyanTAdams.com
Paid Tech Support: Black Diamond


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