Can't access Citi Credit Card on my pc to pay my bill online

April 15, 2015 at 09:25:11
Specs: Windows 64
cannot access citicards.com for the last two days to pay my bill online. please advise
have paid every month online for the past 3 years.

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#1
April 15, 2015 at 10:07:17
We're not in any way associated with citicards... so it may be wiser to contact them directly (their support area) and see what ails? Presumably you have phone numbers for them on your statement - be they hard copy/paper or previous electronic versions?

Incidentally when I went to the citicard website I got this message:

AccountOnline Temporarily Unavailable

Due to unusually heavy site traffic, AccountOnline is temporarily unavailable. Please try back later.
For immediate assistance with an existing account, call the number on the back of your card or the
customer service number shown on your statement. If you want to apply for a card, please try again later.
We apologize for any inconvenience.

Is this what you're seeing?

And this is their "contact us" page - with assorted phone numbers... Perhaps contact them via one of the options here (or the number on the back of your card):

http://tinyurl.com/crhauth


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#2
April 16, 2015 at 09:26:11

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#3
April 16, 2015 at 09:39:03
Looks like they've fixed whatever ailed their site?

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