Solved Canon i550x printer no longer printing (POST 1)

September 6, 2013 at 10:49:57
Specs: Windows Vista
I have a canon i550x printer which has worked well but all of a sudden the green light switches to the middle amber light and it won't print - what is the problem ?

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#1
September 6, 2013 at 13:41:23
✔ Best Answer
This is copied from the manual

An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.

Two flashes: Out of paper or paper feed error

Replace the paper correctly and press the RESUME/CANCEL button.

Three flashes: Paper jam

If paper has jammed in the printer, clear the jam, replace the paper in the printer correctly and press the RESUME/CANCEL button.

See Paper Jams

Four flashes: Empty ink tank

If you press the RESUME/CANCEL button, it will continue printing with an empty ink tank. However, when printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, it will be a cause of trouble.

See Replacing an Ink Tank

Six flashes: No print head installed

Install a print head.

Seven flashes: Defective print head

Contact a Canon service representative.

Eight flashes: Waste ink tank almost full

The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact a Canon service representative.


Note
Canon recommends to call for service as soon as this error occurs. Once the waste ink tank becomes completely full, printing will no longer be possible.

POWER lamp flashes alternate green and orange:

An error that requires contacting a Canon service representative may have occurred.

Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on.

If the problem remains, contact a Canon service representative.


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#2
September 7, 2013 at 10:04:53
Dear THX 1138 - thanks very much for your detailed reply. I am getting 7 flashes so looks as though the printer head is defective. I don't have the manual as this is a second machine - many thanks again.

Hawkeye


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