cannot view pdf files

July 11, 2012 at 16:04:57
Specs: Windows Vista
I can no longer view pdf files. I am getting an error message. Microsoft Visual C++Runtime Library. Program :C:/Program Files/Internet Explorer/iexplore.exe
I just downloaded Adobe Reader X (10.1.3) hoping that would solve the problem but it did not

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#1
July 11, 2012 at 18:50:07
Are you sure your file associations are correct? Right-click a PDF file, click Open With, then click Adobe Reader.

You've been helped by a 14 year old.


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#2
July 30, 2012 at 18:26:40
Hi dawna,

I am Makarand P from the Dell Social Media and Communities team,

With regards to your issue, i feel the problem could be due to a malware and i suggest you to run a full scan of Malware bytes anti-malware. This is freeware and can be downloaded from the following link

http://download.cnet.com/Malwarebyt...

Also please check under Programs and Features for any toolbars or unwanted programs. Please uninstall the same.

Kindly revert for further clarifications,

Thanks and regards,
Dell_Makarand_P
Dell Social Media and Responder
www.facebook.com/dell
www.twitter.com/@dellcares


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#3
July 30, 2012 at 18:52:40
@ Dell_Makarand_P: I think you are about 3 weeks late in responding.

You've been helped by a 14 year old.


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