cannot view pdf files

July 11, 2012 at 16:04:57
Specs: Windows Vista
I can no longer view pdf files. I am getting an error message. Microsoft Visual C++Runtime Library. Program :C:/Program Files/Internet Explorer/iexplore.exe
I just downloaded Adobe Reader X (10.1.3) hoping that would solve the problem but it did not

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July 11, 2012 at 18:50:07
Are you sure your file associations are correct? Right-click a PDF file, click Open With, then click Adobe Reader.

You've been helped by a 14 year old.

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July 30, 2012 at 18:26:40
Hi dawna,

I am Makarand P from the Dell Social Media and Communities team,

With regards to your issue, i feel the problem could be due to a malware and i suggest you to run a full scan of Malware bytes anti-malware. This is freeware and can be downloaded from the following link

Also please check under Programs and Features for any toolbars or unwanted programs. Please uninstall the same.

Kindly revert for further clarifications,

Thanks and regards,
Dell Social Media and Responder

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July 30, 2012 at 18:52:40
@ Dell_Makarand_P: I think you are about 3 weeks late in responding.

You've been helped by a 14 year old.

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