Blue screen of Deatch & No restore CD

Hewlett-packard / Hp compaq dc7100 sff(pk86...
September 23, 2009 at 17:37:52
Specs: Microsoft Windows XP Professional, 2.793 GHz / 503 MB
I see now the problem with Vista and do not understand why when my friend bought his brand new Laptok pc , it did Not comw with a Vista Restore CD.

Does anyone know their way around this and how do u fix ?
I tried booting in safe mode ,still does not fix. Will not let me get into cmd to do a chkdsk.


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#1
September 23, 2009 at 18:37:45
When your friend bought his brand new shiny laptop, one of the first things he was supposed to do was create a restore disk from Vista. There is a built in function that allows you to create a set of restore DVD's one time only. If you did not do that then your option now is to call HP and they may have pity on you and send you a restore disk. The other side of the equation is that HP may charge you for the restore disk. Good luck.

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#2
September 24, 2009 at 00:27:48
... what happens if you tap <F11> key @ bootup?


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... Posting is provided "AS IS" with no warranties
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Grrrr... ....more


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#3
September 24, 2009 at 03:56:10

I think you need to do a start-up repair ,From a disc , this tutorial from bleeping computers explains how

http://www.bleepingcomputer.com/tut...

You may also not have a Full install disk , so this will do .


http://neosmart.net/blog/2008/windo...

Nb. you do not need to use a torrent downloader for this disc just
double click on the down loaded link and select the browser of choice .


Some people have reported problems when they have burned this disk with Nero , I have had no problems with Vista's burner or Cdburnerxp ,
just slow the burn speed down a bit ,

If start-up repair does not do it for you try system restore .

A repair from a disc will work when sometimes it does not from a HDD .


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Related Solutions

#4
September 24, 2009 at 05:32:23
Listen to mavis007 - tap the F11 key as soon as HP BIOS screen appear. It will take you directly to the Factory Restoration Program. Follow the prompts.

i_Xp/VistaUser


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#5
September 24, 2009 at 17:50:16
thank you for your replies, is it now a days typical that when you purchase a notebook pc ,that it does not come with Vista Restore CDs ? well this did not come with them.

Also its strange , I tried every Restore & Recovery process I could find ,but restoring from a Vista restore CD I have not tried yet cause we do not have one. After I tried all the previous restore procedures , the same blue death screen came back again and kept re-booting, so now all I need is this CD.
The other strange thing that puzzled me was when i ran chkdsk and chkdsk /f or /r it reported that it found no problem,
however that did not fix it.

Just wanted to let u know ,I think they left something out in this link and that is - http://www.bleepingcomputer.com/tut...

they did not mention that in order to boot from the cd first , u must go into bios and change boot order to boot off cd first.
I already know how to do this so I assume they left that out for that reason.


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#6
September 24, 2009 at 18:04:21
typical that when you purchase a notebook pc ,that it does not come with Vista Restore CDs ? well this did not come with them.

As far as I know Toshiba and Dell are the only ones that actually ships Restore DVDs along with the machine. HP, Compaq & Sony does not so if you pay close attention to the screen when you first start to use it you will be told you need to create one NOW.

i_Xp/VistaUser


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#7
September 25, 2009 at 03:19:31
I take it you only see your friend infrequently , That being the case you could also take along this live CD from Dr.Web , It's a Linux based av scanner it will need an Internet connection to update .

http://www.freedrweb.com/livecd/

..........


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