We need more information. Please start a new thread in case this one gets mistakenly regarded as "problem fixed"/ So, start a new thread. Post the make & model of your PC or laptop, as Factory Recovery procedure is not "one size fits all". It varies by make and sometimes varies by model too.
Please also tell us if your PC/laptop was supplied with any Factory Recovery CDs or DVD?.
Yes (14) | ![]() | |
No (14) | ![]() | |
I don't know (15) | ![]() |