Black screen on laptop

Hewlett-packard / Dv2000
April 12, 2009 at 18:27:44
Specs: Windows Vista
I have a black screen when I start the computer and that doesn't alter at all. I have a laptop. What could be wrong and how do I fix this problem.

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April 12, 2009 at 18:58:14
Do you hear the normal startup sounds and/or does the hard drive make noise like it usually does when it starts up normally? If so, take a flashlight and shine it on the screen. Do you see the image faintly? If so, you may have a bad backlight.

Did you try hooking the laptop to an external monitor?

WinSimple Software
CompTIA A+ Certified

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