BITS service messed up

Self build / N/A
November 16, 2013 at 18:56:01
Specs: Vista Ultimate, SP2, 3.0Ghz/2Ghz
I just discovered that my BITS service is messed up. I don't know how to fix this. Registering the files again did not work. I have no idea how the BITS service was affected and by what program. The name of the service has changed to:

@%systemroot%\system32\qmgr.dll,-1000

and the same thing appears as the desription. Can someone help with this? The same problem is on two of my computers. I heard Microsoft did a massive server update a while back and I bet that's what happened here!


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#1
November 16, 2013 at 23:14:16
Background Intelligent Transfer Service will not start ( BITS )
http://helpdeskgeek.com/how-to/back...

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#2
November 17, 2013 at 18:30:03
That's a pretty thorough article. I'll let you know what I come up with.

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#3
November 17, 2013 at 19:30:51
Ok, hopefully you find a fix.

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Related Solutions

#4
November 18, 2013 at 17:23:38
The article didn't help. Running sfc /scannow now. Don't know if it will work. Something changed the name of the service. Don't know how to get it back without reinstalling Windows, which I don't want to do.

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#5
November 18, 2013 at 18:42:53
"Something changed the name of the service"
Correct, usually something nasty.

If SFC did not help.

Run Tweaking.com - Windows Repair
You probably don't need to run SFC as you have just run it. Go through all the steps & at the last step, check all the boxes & run,

http://www.softpedia.com/get/Tweak/...
http://www.softpedia.com/progScreen...
http://www.tweaking.com/
http://www.tweaking.com/content/pag...
Copy and Paste the contents of the following log in your reply:
C:\Program Files\Tweaking.com\Windows Repair (All in One)\Tweaking.com_Windows_Repair_Logs\_Windows_Repair_Log.txt

If it is still not right, I shall start giving you special tools to check for nasties.



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#6
November 23, 2013 at 19:49:29
Johnw,

Thanks for your advice. I haven't got around to looking further into the issue but I did find some things in other forums which didn't help either. The most common thing was a Trojan which changes the image path of the BITS service by misspelling SystemRoot like fsystemRoot but that wasn't my issue either. One thing I suspect is that Microsoft may have incorrectly downloaded the latest Windows Update Agent to my computer. If the agent is for Windows 7/8, then that could be the issue. I'm going to take a look at group policy also to see if there's a setting that turns off the service. If unsuccessful, I may send Microsoft an error report via the Windows Updates site.
I don't think I mentioned that this is actually for a Windows XP SP3 computer but looking at Services on Vista and Windows 7 looks very much the same. You see I have several computers with different OSs. By the way, I did a full scan of the computer in Safe Mode and it found nothing but two tracking cookies. So, I highly doubt it's a virus. Also comtemplating a registry clean at this point. The computer in question never had one done and it is several years old!


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#7
November 23, 2013 at 23:09:40
Giving up on this. I just reinstalled the BITS service and made some changes in the registry. BITS starts up fine now, however updates still are failing. Spending too much time on this! Microsoft has shut down updates for XP obviously.

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#8
November 23, 2013 at 23:26:01
Heres the entries towards the end of windowsupdate.log:

COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = WindowsUpdate]
2013-11-24 01:57:57:843 2984 f04 COMAPI - Updates found = 0
2013-11-24 01:57:57:843 2984 f04 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x8024000B
2013-11-24 01:57:57:843 2984 f04 COMAPI ---------
2013-11-24 01:57:57:843 2984 f04 COMAPI -- END -- COMAPI: Search [ClientId = WindowsUpdate]
2013-11-24 01:57:57:843 2984 f04 COMAPI -------------
2013-11-24 01:57:57:906 2984 d68 COMAPI -------------
2013-11-24 01:57:57:906 2984 d68 COMAPI -- START -- COMAPI: Search [ClientId = WindowsUpdate]
2013-11-24 01:57:57:906 2984 d68 COMAPI ---------
2013-11-24 01:57:57:906 1180 5b0 Agent *************
2013-11-24 01:57:57:906 1180 5b0 Agent ** START ** Agent: Finding updates [CallerId = WindowsUpdate]
2013-11-24 01:57:57:906 1180 5b0 Agent *********
2013-11-24 01:57:57:906 1180 5b0 Agent * Online = No; Ignore download priority = No
2013-11-24 01:57:57:906 1180 5b0 Agent * Criteria = "IsInstalled = 0 and IsHidden = 1"
2013-11-24 01:57:57:906 1180 5b0 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2013-11-24 01:57:57:906 1180 5b0 Agent * Search Scope = {Machine}
2013-11-24 01:57:57:906 2984 d68 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = WindowsUpdate]
2013-11-24 01:57:58:984 1180 5b0 Agent * WARNING: Exit code = 0x8024000B
2013-11-24 01:57:58:984 1180 5b0 Agent *********
2013-11-24 01:57:58:984 1180 5b0 Agent ** END ** Agent: Finding updates [CallerId = WindowsUpdate]
2013-11-24 01:57:58:984 1180 5b0 Agent *************
2013-11-24 01:57:58:984 1180 5b0 Agent WARNING: WU client failed Searching for update with error 0x8024000b
2013-11-24 01:57:58:984 1180 d40 Agent WARNING: WU client fails to call back to search call {6211C773-5B89-4F58-8123-B5354FEC402A} with error 0x8024000c

Does it look like I need to start the COM services?


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#9
November 23, 2013 at 23:43:11
"Microsoft has shut down updates for XP obviously"
Nope, not yet, but there is a problem.

I have done 3 XP reinstalls with the updates, in the last week.

What version of IE are you using?

message edited by Johnw


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#10
December 6, 2013 at 20:03:17
I have two computers with this issue. One a desktop, the other a laptop. I fixed the issue on the laptop but the desktop still has issues. I found it is missing the SPUPDSVC.EXE file. Can I just copy this file from the laptop to the desktop? The file on the laptop has already been renamed with an extension of .OLD.
I am using IE8.
The problem seems to be with the Windows Update Agent. I had to reinstall qmgr, make some mods to the registry and run two cumulative IE8 updates for October and November. Worked like a charm on the laptop but not the desktop. Microsoft chose to mess up each one differently!

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#11
December 6, 2013 at 21:01:25
What worked for me using XP Pro 32-bit, manually installing 4 updates from these links, if the update is not needed, the program will say so.
http://www.microsoft.com/en-au/down...
http://www.microsoft.com/en-au/down...
http://technet.microsoft.com/en-us/...
http://www.microsoft.com/en-au/down...
Next I went into Add/Remove & uninstalling IE & then downloading a fresh copy of IE8 & reinstalling.
http://windows.microsoft.com/en-us/...

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#12
December 7, 2013 at 08:29:53
Thanks! I'll keep you updated on my progress.

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